This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mulongo oyo etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

Certain websites bring up connection reset error message

  • 2 biyano
  • 9 eza na bankokoso oyo
  • 7 views
  • Eyano yasuka ya sbowers

sbowers
sbowers
more options

I can't access two websites (both https) - Chase and Fisher Scientific - every time I try to load them I get a connection was reset error message. I have tried clearing the cookies and cache. Any ideas?

I can't access two websites (both https) - Chase and Fisher Scientific - every time I try to load them I get a connection was reset error message. I have tried clearing the cookies and cache. Any ideas?

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

This seems to be caused by browser sniffing that isn't working properly and changing the user agent for those sites to Firefox/19 seems to work.

You can create a new String pref on the about:config page via the right-click context menu.

  • name: general.useragent.override.chase.com
  • value: (rv:|Firefox/)\d{2}#$119
sbowers
sbowers Nkolo motuna
more options

It certainly worked for chase which was the important part. Thank you!