We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mulongo oyo etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

Whenever Firefox star the home page will not load.

  • 2 biyano
  • 1 eza na nkokoso oyo
  • 9 views
  • Eyano yasuka ya cor-el

tereaume
tereaume
more options

You just get an error message that this url can not be loaded. resetting to default doesn't solves it for that session if you hit the home button the page will load. But if you start a new session the same error message pops up and no home page. This has happened since the version update.

You just get an error message that this url can not be loaded. resetting to default doesn't solves it for that session if you hit the home button the page will load. But if you start a new session the same error message pops up and no home page. This has happened since the version update.

All Replies (2)

philipp
philipp
  • Moderator
more options

hello tereaume, please refer to How to fix preferences that won't save (especially the part about the user.js file).

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window or otherwise make changes.