Firefox 21 crashes repeatedly
Every time Firefox starts now it hangs or crashes. Latest crash report: Crash ID: bp-d13170bd-afd1-4f43-9d4b-126fb2130622
Using Internet Explorer as Firefox has become unusable.
Solution eye eponami
Going back to 10.3 seems to have solved it. Many thanks. I gather Adobe are updating to 11.7 from July 17 2013 so maybe this will resolve it.
Tanga eyano oyo ndenge esengeli 👍 1All Replies (3)
hello, it might be an issue with the protected mode that adobe has introduced for its flash plugin for firefox. please make sure that the security software on your system isn't blocking/sandboxing the communication between firefox.exe, plugin-container.exe and the process for the flash plugin itself).
as a workaround you could try downgrading to flash 10.3 or disabling protected mode & see if this makes a difference.
in case you'd like to troubleshoot the issue further, it would be best to contact adobe's support & file a bug report at bugbase.adobe.com (choose "Adobe Flash Player" as the product & "Browser Integration" as the product area), since they will have a better understanding of the internals of flash protected mode & therefore may know what else might be at the root of the problem you were seeing.
Solution eye oponami
Going back to 10.3 seems to have solved it. Many thanks. I gather Adobe are updating to 11.7 from July 17 2013 so maybe this will resolve it.
I have the crashing problem in FireFox 24.0
It just keeps on crashing randomly.
The crash reports (up to 4 crashes/6 minutes ago): Report ID Date Submitted bp-ab8b8dff-6a90-444a-aef8-41eba2131016 2013/10/16 02:16 PM bp-d2fdf099-490e-411d-a712-680ef2131016 2013/10/16 02:10 PM bp-3a066770-4650-4621-9f4a-c579e2131016 2013/10/16 02:01 PM bp-0d48016c-45db-447b-b5be-c8ca22131016 2013/10/16 01:49 PM bp-513c3b43-37d1-4d96-89aa-b8e4f2131016 2013/10/16 01:49 PM c845ceb1-b8a2-4b10-8e25-eb574c96fef6 2013/10/14 12:25 PM bp-93c2c465-a88e-467f-9b7f-970d92131014 2013/10/14 12:24 PM bp-d482a2e0-2ee2-4065-a1e5-2c6a32131013 2013/10/13 05:26 PM 26f551dc-7f65-421d-92a6-12f063c34d5e 2013/10/13 10:30 AM bp-aaf13797-4c5b-4933-b1fc-b1c4b2131013 2013/10/13 10:30 AM bp-4e905a45-36be-44b6-9ccc-84de12131012 2013/10/12 10:46 PM bp-112055b8-2d57-4fb0-aefd-99af52131012 2013/10/12 07:28 PM 1d4d527c-6d6b-4128-aa05-212057151338 2013/10/12 07:24 PM bp-dd37ac41-763a-4e8f-9005-5fd412131012 2013/10/12 07:21 PM bp-443a4092-0c2e-446d-8be9-a66312131011 2013/10/11 09:39 PM bp-96ca7b62-8f7d-4c95-bb95-e4acf2131011 2013/10/11 08:54 PM bp-b7b233c5-0b48-48eb-985e-18ddc2131011 2013/10/11 08:47 PM bp-e7129d0b-5470-4184-b03e-670862131011 2013/10/11 08:44 PM bp-1b776d2e-73b6-43ae-a3ab-2b3932131011 2013/10/11 05:00 PM bp-19bb83c1-7089-42e7-a78b-78d472131011 2013/10/11 04:52 PM bp-51293e23-b18a-4df4-923d-67ac52131011 2013/10/11 03:56 PM bp-04daa7e3-85e8-4cc8-a0eb-6d6882131010 2013/10/10 02:16 PM bp-d47bbd4c-4805-4dc0-899d-3079e2131009 2013/10/09 08:44 PM bp-dc50944e-b40d-42ce-991d-e03972131009 2013/10/09 11:35 AM bp-acdc5f87-8d63-4870-ab8a-1402d2131008 2013/10/08 09:15 PM bp-daffd367-1638-42ab-8f11-0351b2131008 2013/10/08 06:32 PM bp-3cf1b6e9-ff61-4d2d-bdd5-3b24c2131008 2013/10/08 10:46 AM bp-5032309d-3f4d-4e8f-914a-74df52131008 2013/10/08 09:06 AM bp-6b563c48-b872-43a1-901a-c60bc2131007 2013/10/07 09:43 PM bp-14eeb779-cc9b-4590-8dac-770f82131007 2013/10/07 02:32 PM bp-3083f742-a087-420e-8db8-000322131007 2013/10/07 08:35 AM bp-21521e0b-4909-41ba-bacf-58db12131006 2013/10/06 07:54 PM 2ccdf294-f1c3-4c7b-bb14-3c0327a547e3 2013/10/06 06:48 PM bp-8ae8c92e-9579-42f9-abda-632e52131004 2013/10/04 06:31 AM bp-b66fdb66-2249-451a-ad25-9f0462131003 2013/10/03 07:46 PM bp-39c17d21-35ed-4648-a9a2-2a3002131003 2013/10/03 06:30 PM bp-ba86ceab-2c50-43ae-b735-22e672131003 2013/10/03 05:51 PM bp-fe8564d5-34f9-483d-a7e3-3e5872131003 2013/10/03 02:20 AM bp-097efe81-2ff5-4203-ab9c-75b082131002 2013/10/02 10:05 PM bp-5209341d-fb4e-4570-b6a2-0bdab2131002 2013/10/02 08:32 PM bp-b0a29839-cbe2-4bb4-8b54-b8abb2131002 2013/10/02 07:37 PM bp-216db516-d5ef-46c0-930f-6c26f2131002 2013/10/02 05:46 PM f6efca46-af9d-4d20-8367-f7070f1b2099 2013/10/01 11:17 PM f4bd4388-688e-4af4-a922-9471b5e07677 2013/10/01 11:16 PM bp-2f47ed19-3dd9-4c55-b735-c15912131001 2013/10/01 09:15 PM bp-cfe2e57a-86af-4edb-9f4c-dcc672131001 2013/10/01 03:36 PM bp-1735dcf6-b1ae-4ff4-a2c4-283102131001 2013/10/01 06:08 AM bp-68595d4e-bb53-4a36-b20e-454f92130930 2013/09/30 10:01 PM 18e44984-3d0c-4b65-8fc5-c6a230babab5 2013/09/30 07:10 PM bp-e099a624-8f39-4601-8b3a-4e9662130930 2013/09/30 07:03 PM bp-eebe660c-0084-4ac1-9ba5-679ac2130930 2013/09/30 11:01 AM bp-e52407b1-cb52-4b09-a9a2-85c262130926 2013/09/26 03:18 PM bp-7baccc05-7993-4a58-a169-878522130926 2013/09/26 08:35 AM bp-ac39256e-17fd-47e6-ab5d-3d9ea2130924 2013/09/24 06:55 PM bp-62282b31-122c-4b8d-8ebb-7fd472130924 2013/09/24 11:18 AM bp-af2f2c33-6735-484f-9167-12da92130923 2013/09/23 07:17 PM bp-248ae611-6081-45cc-bb55-f07082130923 2013/09/23 03:51 PM bp-e07e4854-dbfb-4061-a4f0-a61cc2130923 2013/09/23 09:51 AM bp-bd5ba94c-3f5c-46b0-b830-118db2130923 2013/09/23 05:43 AM bp-8f86ce0e-9f42-4fcb-8134-6a2be2130922 2013/09/22 10:02 PM bp-279c8fad-1a04-4267-872f-131662130922 2013/09/22 09:02 PM bp-9cbe744b-5486-47a7-ada2-adeb42130922 2013/09/22 07:42 PM bp-daf3694c-d751-48db-9c46-a09b02130922 2013/09/22 06:42 PM bp-fd328529-8f34-4708-85d1-76e1a2130922 2013/09/22 01:26 PM bp-2767635c-ab8e-4a64-8dba-7a38c2130921 2013/09/21 04:52 PM a0c028b7-e760-4c77-b15c-b5edb81bd9e4 2013/09/21 10:03 AM 02593211-fcd6-4ddf-81a8-6176aa2751ce 2013/09/21 10:03 AM bp-a7e0d2c7-af52-440a-a0fe-481e32130921 2013/09/21 04:00 AM bp-12570d8d-226c-47f4-ac50-eb4772130920 2013/09/20 05:42 PM 9ea4598c-d55a-4375-ba99-a4bc5dd517e7 2013/09/19 08:56 PM bp-dd958dbf-8c37-4294-8cec-453f22130919 2013/09/19 07:57 PM 71e0d7a3-d8c3-458e-a63b-514c73e79c49 2013/09/19 06:29 PM 836d0106-df31-4006-9357-c2e21130391c 2013/09/19 01:28 AM bp-b14d2cce-cf89-431f-9735-cbd5c2130918 2013/09/18 11:26 PM bp-8ce24a4c-a185-4982-8c12-bc6c12130918 2013/09/18 09:55 PM bc2276e7-fc3d-46da-84bb-6a308c6860bd 2013/09/18 09:15 PM bp-2610addf-e706-40ed-a3c0-92d002130918 2013/09/18 09:05 PM bp-1ae29a64-0716-458a-b116-8b0bf2130918 2013/09/18 03:37 PM bp-e2387a6f-a8f1-4f1b-b137-e44992130918 2013/09/18 12:10 PM bp-5b8e5e83-aec4-47a1-85b8-a2a522130917 2013/09/17 10:28 PM bp-24267528-a0e1-470d-84f3-d6cdd2130917 2013/09/17 09:01 PM bp-a7663144-691b-486b-9e57-aad6a2130917 2013/09/17 07:41 PM bp-989682c2-f300-4af9-ae92-7a0f82130917 2013/09/17 06:39 PM bp-e2097115-3b20-48e3-9678-93b822130917 2013/09/17 04:40 PM bp-f35f0253-abac-46b5-a5c5-f45322130917 2013/09/17 01:13 PM bp-400dc73e-46a3-4eb3-aa1f-ffc182130917 2013/09/17 09:47 AM bp-652fc248-31f0-4007-b824-8b1752130916 2013/09/17 12:58 AM bp-e3084e40-c358-4dd7-b0cd-dd5be2130916 2013/09/16 11:59 PM bp-e0689de4-48a4-4a23-b8f1-c3d1a2130916 2013/09/16 11:04 PM bp-f65137f3-1bfb-4f38-b821-cfcbc2130916 2013/09/16 09:57 PM bp-27379926-e93a-4e2f-87d2-d4f512130915 2013/09/15 08:03 AM bp-669c7014-2089-4c57-9f68-06dcd2130915 2013/09/15 06:25 AM 8652349c-37c7-4730-89e9-0f293b1ae6fe 2013/09/14 09:26 PM 02666a43-2213-4b7b-94ce-20bd4fa4f6b8 2013/09/14 09:14 PM bp-76937c67-a5b7-4f61-8cc9-2f2f42130914 2013/09/14 08:49 PM bp-5777ca78-54b1-4eb9-aa5c-8a9082130912 2013/09/12 09:41 PM bp-c50d76d4-9e18-432f-ad3b-394ce2130912 2013/09/12 03:52 PM bp-8d997ee8-1da1-4aad-abeb-7cbe62130912 2013/09/12 08:32 AM bp-66b59323-2486-4df4-8b91-6c80f2130911 2013/09/11 10:33 PM bp-2fb619e5-9630-43ae-918e-970b92130911 2013/09/11 09:36 PM bp-b422d437-ca61-4974-becf-771d72130911 2013/09/11 08:54 PM bp-668acecd-463c-4c90-87f7-fc12c2130911 2013/09/11 07:57 PM bp-2631bcf1-14d6-4a7e-82f8-6e3402130911 2013/09/11 06:45 PM bp-f6cca481-385a-4e4a-805a-da6f72130911 2013/09/11 05:16 PM bp-e0e901bb-6d79-4b06-811d-e133b2130911 2013/09/11 04:16 PM aca3a1ee-fcdf-450a-ae0c-a474240e227d 2013/09/11 12:28 AM bp-d7043112-1c82-42c0-9fd9-8e0242130910 2013/09/10 11:29 PM bp-cadf68b8-6bb6-4835-92cb-29a932130910 2013/09/10 12:17 PM bp-93a2507e-d843-4f5b-a3a4-e8f882130910 2013/09/10 10:47 AM bp-4cef1af8-9468-4583-9bda-e53892130910 2013/09/10 06:44 AM bp-db4ae792-982e-4a92-92cb-f15d82130909 2013/09/09 11:23 PM bp-cfd4fa66-a8e7-43cd-a3a8-04ae92130909 2013/09/09 10:31 PM bp-d6ca9f52-d89f-4289-a84d-7a5cb2130909 2013/09/09 01:26 PM bp-8af49994-f8d4-46f4-9fd0-147b02130909 2013/09/09 07:52 AM bp-5a428227-3ead-4a75-9991-179e32130908 2013/09/08 07:44 PM bp-6ce6e7d5-6513-40f1-a920-147712130908 2013/09/08 06:12 PM bp-9161c553-f15f-45bc-8b88-28c192130908 2013/09/08 02:30 PM bp-7c8cc6da-080e-488a-a6fe-c639f2130908 2013/09/08 07:50 AM bp-5c05227c-e620-4bc3-9de6-866662130907 2013/09/07 06:57 PM bp-f809d66f-8ece-4aec-b0bf-9fa192130907 2013/09/07 02:06 PM bp-ca270bd0-0d7c-4f87-9669-654692130906 2013/09/06 05:04 PM bp-89ced1b1-a300-4e45-8c84-5cb2e2130906 2013/09/06 07:21 AM bp-ae343f1c-6ac7-4ceb-88fd-fdbd02130905 2013/09/05 08:18 PM bp-428f13d0-6ad0-428b-baca-c42a62130905 2013/09/05 07:12 PM bp-c3a3363c-7d78-427e-aa3d-636972130904 2013/09/04 03:27 PM 46f36e75-6aa2-4c55-aeee-cdbd645ef33e 2013/09/04 01:20 PM bp-37932226-c5e0-4e97-87b1-a83422130903 2013/09/03 09:35 PM bp-57e23937-5ea2-41a0-ab7b-06dbc2130902 2013/09/02 04:21 PM bp-06506f60-5f57-4232-bba9-457712130901 2013/09/01 08:34 PM bp-d07e9777-7648-4c32-9b00-c82e12130901 2013/09/01 01:28 PM 5cb76245-c897-4bfd-9659-156651775271 2013/09/01 11:44 AM 322bbfde-9932-4cb8-bc06-29bbab8e1179 2013/09/01 11:35 AM f8a62b02-7d74-4a96-9254-4fc7c845ef5c 2013/09/01 10:49 AM bp-29a86f4e-7ba5-4255-8c1f-90c482130901 2013/09/01 09:23 AM bp-e1f84acc-92d7-4c58-a565-ad9d02130831 2013/08/31 09:24 PM bp-b5375882-646e-47bd-a49b-0e0f32130831 2013/08/31 06:21 PM ea6ddb39-f357-4ed1-9173-09cbc98dad96 2013/08/31 06:05 PM bp-553e9475-c9e0-408c-84b6-5aba62130831 2013/08/31 04:40 PM bp-7f92b8de-938f-4e5d-ac2f-19b3b2130831 2013/08/31 04:00 PM bp-af0d2fca-57d4-48e5-bf23-71d552130831 2013/08/31 03:26 PM bp-84f486fd-47f3-4719-a1ee-95efe2130830 2013/08/30 06:06 PM bp-ee735f96-d132-4966-8656-cecb52130827 2013/08/27 07:28 PM bp-718754f0-2b96-48ac-9f25-1bd8b2130826 2013/08/26 08:50 AM bp-1b50b0c7-cdd8-49a9-9db6-e28b72130822 2013/08/22 03:14 PM b652853b-cfe7-40f5-9cf4-54f988001335 2013/08/21 03:55 AM bp-81e9e189-e1ff-425f-9029-10bfe2130820 2013/08/20 07:54 PM bp-8f8977fa-7032-47d7-a7cb-cd09d2130820 2013/08/20 03:41 PM bp-d4beec6c-f4a2-4a02-8eac-6703f2130819 2013/08/19 10:01 PM bp-81c7872e-dcaa-4294-a22c-7bacf2130819 2013/08/19 05:31 PM bp-d89180ce-cab3-4323-b9ce-346602130819 2013/08/19 12:56 PM bp-6178da62-32af-405e-86c2-c1ffe2130818 2013/08/18 09:56 PM bp-4b49c181-e719-4ee9-a05c-a7f752130818 2013/08/18 03:56 PM bp-dbd3ea29-056a-4373-a3c4-889772130818 2013/08/18 08:09 AM bp-dc8d143b-5cb5-44e5-87e6-584812130817 2013/08/17 03:15 PM bp-5689846b-7e20-46f2-93cd-fe9592130817 2013/08/17 08:18 AM bp-dc6232c8-44ce-4628-b2d4-cab242130816 2013/08/16 09:23 PM 70203ff7-4579-4ee8-9ae6-de24e84a2861 2013/08/14 10:11 AM
Please help!!