This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mulongo oyo etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

Firefox forgets profile and says 'Your Firefox profile cannot be loaded'

  • 7 biyano
  • 9 eza na bankokoso oyo
  • 26 views
  • Eyano yasuka ya koosvdkolk

more options

Win7 64 bit, Firefox 24

  • I have Firefox installed on my C-drive. I created a profile on my D-drive. (by the way: I also have Thunderbird installed on my C-drive, with a profile on my C-drive; the reason for my Firefox profile to reside on the D-drive is that it is quite huge, and the IT does not allow it)
  • Every time I reboot my computer, Firefox forgets that my profile is on my D-drive. I get a warning 'Your Firefox profile cannot be loaded. It may be missing or inaccessible'.
  • Firefox.exe -p learns that Firefox created a (non-working) profile called 'default'
  • Creating a new profile and pointing that to the profile folder on my D-drive solves the problem until next reboot.
  • Completely removing Firefox and re-installing did not solve my issue.
Win7 64 bit, Firefox 24 * I have Firefox installed on my C-drive. I created a profile on my D-drive. (by the way: I also have Thunderbird installed on my C-drive, with a profile on my C-drive; the reason for my Firefox profile to reside on the D-drive is that it is quite huge, and the IT does not allow it) * Every time I reboot my computer, Firefox forgets that my profile is on my D-drive. I get a warning 'Your Firefox profile cannot be loaded. It may be missing or inaccessible'. * Firefox.exe -p learns that Firefox created a (non-working) profile called 'default' * Creating a new profile and pointing that to the profile folder on my D-drive solves the problem until next reboot. * Completely removing Firefox and re-installing did not solve my issue.

Solution eye eponami

You can try to create a desktop shortcut that starts Firefox via an absolute path to the profile folder.

Tanga eyano oyo ndenge esengeli 👍 1

All Replies (7)

more options

You could try installing firefox directly on drive D, and the whole profile and settings would be stored directly in correct installation directory.

Hope that helps, greetings!

more options

NO! Installing Firefox on the D:\ drive isn't going to help. By default Firefox will place the Profile and profiles.ini file in App Data on the same logical drive as where the operating system resides - C:\.


koosvdkolk,

Your D:\ drive is a fixed drive? Not a removable drive.
If so, are you using the Profile Manager to create the new Profile?

Or are you 'winging' it?

Have you inspected the profiles.ini file? To check the "path to" that remote Profile?

What's in your user.js file?

more options

Solution eye oponami

You can try to create a desktop shortcut that starts Firefox via an absolute path to the profile folder.

more options

Profiles.ini:

[General] StartWithLastProfile=1

[Profile0] Name=default IsRelative=1 Path=Profiles/firefox.default

Now changing to path on D.

more options

Mmm... does not work. I seems that the profiles.ini I found is not used at all, as I changed Name=default to Name=default2 and then opened Firefoxe.exe -p. In the list, only default is mentioned...

more options

firefox.exe -profile "D:/UserData/koos.firefox.profile"

Works!

more options

Thanks all!