Why does the program crash repeatedly when I try and use Sound Cloud
When I try an use Firefox and upload to Sound Cloud I get this error message repeatedly. This is the error message
Description:
A problem caused this program to stop interacting with Windows.
Problem signature:
Problem Event Name: AppHangB1 Application Name: firefox.exe Application Version: 26.0.0.5087 Application Timestamp: 52a0d273 Hang Signature: 2480 Hang Type: 0 OS Version: 6.1.7600.2.0.0.768.3 Locale ID: 4105 Additional Hang Signature 1: 24807c2c6ae5950716c093e6ea3101ec Additional Hang Signature 2: d24f Additional Hang Signature 3: d24f0b50d76295bae82bda3603c82ab7 Additional Hang Signature 4: 2480 Additional Hang Signature 5: 24807c2c6ae5950716c093e6ea3101ec Additional Hang Signature 6: d24f Additional Hang Signature 7: d24f0b50d76295bae82bda3603c82ab7
Solution eye eponami
Does the problem occur at the point that you expect a dialog to open to select files, or during the upload process, etc.?
You might already have tried these things, but just in case:
(1) To rule out one of your extensions as the culprit, can you reproduce the problem in Firefox's Safe Mode? That's a standard diagnostic tool to bypass interference by extensions (and some custom settings). More info: Diagnose Firefox issues using Troubleshoot Mode.
You can restart Firefox in Safe Mode using
Help > Restart with Add-ons Disabled (Flash and other plugins still run)
In the dialog, click "Start in Safe Mode" (not Reset)
Any difference?
(2) If Firefox lags on multiple sites (not responding, slow scripts), try disabling the protected mode feature of the Flash Player plugin. The following pages provide information on how to disable the feature.
- Adobe support article under the heading "Last Resort": Adobe Forums: How do I troubleshoot Flash Player's protected mode for Firefox?
- Batch file to automate the manual steps: https://support.mozilla.org/questions/982093#answer-518078
That takes effect after Flash is completely unloaded; you might need to exit and restart Firefox.
Tanga eyano oyo ndenge esengeli 👍 1All Replies (1)
Solution eye oponami
Does the problem occur at the point that you expect a dialog to open to select files, or during the upload process, etc.?
You might already have tried these things, but just in case:
(1) To rule out one of your extensions as the culprit, can you reproduce the problem in Firefox's Safe Mode? That's a standard diagnostic tool to bypass interference by extensions (and some custom settings). More info: Diagnose Firefox issues using Troubleshoot Mode.
You can restart Firefox in Safe Mode using
Help > Restart with Add-ons Disabled (Flash and other plugins still run)
In the dialog, click "Start in Safe Mode" (not Reset)
Any difference?
(2) If Firefox lags on multiple sites (not responding, slow scripts), try disabling the protected mode feature of the Flash Player plugin. The following pages provide information on how to disable the feature.
- Adobe support article under the heading "Last Resort": Adobe Forums: How do I troubleshoot Flash Player's protected mode for Firefox?
- Batch file to automate the manual steps: https://support.mozilla.org/questions/982093#answer-518078
That takes effect after Flash is completely unloaded; you might need to exit and restart Firefox.