This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mulongo oyo etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

Firefox crashes

  • 1 eyano
  • 1 eza na nkokoso oyo
  • 5 views
  • Eyano yasuka ya cor-el

more options

Without fail, when a Firefox window that has a YouTube video playing in it is minimized, Flash crashes, as seen in this hang report: https://crash-analysis.mozilla.com/hang-reports/2014/02-25/hr-20140225-5305ba50-94ff-4eb2-a329-f0e7900af76b.html

This has been happening (to me) for over a year now, on a couple systems, on a couple networks.

Without fail, when a Firefox window that has a YouTube video playing in it is minimized, Flash crashes, as seen in this hang report: https://crash-analysis.mozilla.com/hang-reports/2014/02-25/hr-20140225-5305ba50-94ff-4eb2-a329-f0e7900af76b.html This has been happening (to me) for over a year now, on a couple systems, on a couple networks.

All Replies (1)

more options

That is a problem with the Shockwave Flash plugin.

You can check for problems with current Shockwave Flash plugin versions and try this:

  • disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)
  • disable hardware acceleration in the Flash plugin

See also: