This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mulongo oyo etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

How can I separate just a message that has been mis-threaded?

  • 1 eyano
  • 1 eza na nkokoso oyo
  • 6 views
  • Eyano yasuka ya Zenos

RSSmithIQ
RSSmithIQ
more options

I thread all of my messages as it helps keep them organized. I occasionally run across a message that is mis-threaded. Totally unrelated to the thread it has been included in. How do I separate out just that mis-threaded message and keep everything else threaded properly? TB24.3.0, Win XP

I thread all of my messages as it helps keep them organized. I occasionally run across a message that is mis-threaded. Totally unrelated to the thread it has been included in. How do I separate out just that mis-threaded message and keep everything else threaded properly? TB24.3.0, Win XP

All Replies (1)

Zenos
Zenos
more options

Are the mis-threaded messages from the same sender? Is it possible they have used "Reply" inappropriately?

More generally, if messages appear in inappropriate places, I'd try this:

  1. Back up your profile (https://support.mozilla.org/en-US/kb/profiles-tb)
  2. Select the folder
  3. Right-click, select Properties
  4. Select Repair folder