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Firefox crashes

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  • Eyano yasuka ya John99

moondream
moondream
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It crashes without any reason when I'm opening pages - and not when I try to enter the same page, but randomly. Sometimes when I open Facebook, sometimes when I check my e-mails, depending on its mood. I tried to fix it in various ways that were mentioned on the Firefox website or Firefox forums but nothing helped.

Crash report ID of the last crash: 848c7ed6-47d8-4fdc-b94f-a3d422140325

It crashes without any reason when I'm opening pages - and not when I try to enter the same page, but randomly. Sometimes when I open Facebook, sometimes when I check my e-mails, depending on its mood. I tried to fix it in various ways that were mentioned on the Firefox website or Firefox forums but nothing helped. Crash report ID of the last crash: 848c7ed6-47d8-4fdc-b94f-a3d422140325

All Replies (1)

John99
John99
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It is an issue with FlashPlayer and Firefox on Windows 7 that is under investigation.

If you disable FlashPlayers protected mode it should work ok. That requires editing of a FlashPlayer configuration file. How to do that is explained in these articles.

Post back with how you get on or if you have any difficulty following the instructions. Presumably you have updated from Firefox 27 to Firefox 28 since the crash, but that should not have any bearing on the crash.

For forum cross referencing purposes

  • Your Reports for CrashID bp-848c7ed6-47d8-4fdc-b94f-a3d422140325
  • Crash Signature Firefox 27.0.1 Crash Report [@ F2102588022______________________________________________________________________________________________________ ]
  • Related bug
    Bug 980938 - Crash of Adobe Flash with protected mode enabled and clearing cookies [@ F2102588022]

P.S. This crash does not seem to be hitting high numbers of users at present.

Ezalaki modifié na John99