This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mulongo oyo etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

When using rogers.yahoo mail, I need to refresh my screen after every 2-3 actions.

more options

While using Rogers.yahoo mail in FireFox, the screen freezes after every 2-3 actions (read email, delete email, respond to email, move email to folder etc.). I have to refresh the screen and then it goes along for another 2-3 actions and I have to refresh again. Very frustrating. I opened the same email account in Google Chrome and IE and it works fine there. This started happening yesterday. In perhaps an unrelated thing, I get this error message every day, once, when I start up my PC for the past 2 months: Microsoft.NET Framework Unhanded exception has occurred in your application If you click Continue, the application will ignore this error and attempt to continue. If you click Quit, the application will close immediately. Unable to load DLL 'hppatusg01.dll': The specified module could not be found (Exception from HRESULT:0x8007007E)

While using Rogers.yahoo mail in FireFox, the screen freezes after every 2-3 actions (read email, delete email, respond to email, move email to folder etc.). I have to refresh the screen and then it goes along for another 2-3 actions and I have to refresh again. Very frustrating. I opened the same email account in Google Chrome and IE and it works fine there. This started happening yesterday. In perhaps an unrelated thing, I get this error message every day, once, when I start up my PC for the past 2 months: Microsoft.NET Framework Unhanded exception has occurred in your application If you click Continue, the application will ignore this error and attempt to continue. If you click Quit, the application will close immediately. Unable to load DLL 'hppatusg01.dll': The specified module could not be found (Exception from HRESULT:0x8007007E)

All Replies (2)

more options

Yesterday after a lot of searching, I found a way to contact Yahoo and did. I doubt that I could find it again, they hide it very well.

But there is no reason to do so. They responded promptly with meaningless cut-and-paste stuff that did not accurately refer to the problem, sort of like a low-paid foreign support group would do, which is probably what they are.

Regretfully, I have turned it off for the Yahoo page.

more options

Sorry that you have had to do so.

Hopefully since you have contacted the developer, there will be a patch for this issue very soon.

And most major companies offer support similar to the support you received from Yahoo.

  1. 1
  2. 2