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Flash player causes crashes when on certain sites only.

mfirefox14
mfirefox14
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Using newest version of firefox and flash player on certain sites loading a flash video will cause lock ups of the browser. Flash will then crash after a few minutes and the loop starts over. Killing plugin container speeds this process along but makes it impossible to watch flash videos in firefox. Attempted clean install of firefox with no success. Same with flash player. how can i fix this?

disabling hardware acceleration does not seem to stick nor work either. windows 7 x64 pro.

Using newest version of firefox and flash player on certain sites loading a flash video will cause lock ups of the browser. Flash will then crash after a few minutes and the loop starts over. Killing plugin container speeds this process along but makes it impossible to watch flash videos in firefox. Attempted clean install of firefox with no success. Same with flash player. how can i fix this? disabling hardware acceleration does not seem to stick nor work either. windows 7 x64 pro.

All Replies (1)

the-edmeister
the-edmeister
  • Moderator
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We're sorry to hear that Firefox is crashing. In order to assist you better, please follow the steps below to provide us crash IDs to help us learn more about your crash.

  1. Enter about:crashes in the Firefox address bar and press Enter. A Submitted Crash Reports list will appear, similar to the one shown below.
  2. Copy the 5 most recent Report IDs that start with bp- and paste them into your response here.

SubmittedCrashReports-Win7

Thank you for your help!

More information and further troubleshooting steps can be found in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) article.