Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mulongo oyo ekangemaki mpe etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

Subscribed folders disappeared

  • 3 biyano
  • 1 eza na nkokoso oyo
  • 4 views
  • Eyano yasuka ya Matt

eggmatters
eggmatters
more options

When I open Thunderbird, the only folders showing are Inbox, & Trash. The other folders I've subscribed to are missing. When I go to Settings -> Mananger Folder Subscriptions, all of the remote folders are listed. When I click subscribe, nothing happens. The error console is empty. My profile folder $HOME/.thunderbird/xxxx.default/Mail/Local Folders has 4 files, Trash & Trash.msf, Unsent Messages & Unsent Messages.msf.

The Inbox is successfully retrieving messages from the remote client. The remote client is a Zimbra mail client.

When I open Thunderbird, the only folders showing are Inbox, & Trash. The other folders I've subscribed to are missing. When I go to Settings -> Mananger Folder Subscriptions, all of the remote folders are listed. When I click subscribe, nothing happens. The error console is empty. My profile folder $HOME/.thunderbird/xxxx.default/Mail/Local Folders has 4 files, Trash & Trash.msf, Unsent Messages & Unsent Messages.msf. The Inbox is successfully retrieving messages from the remote client. The remote client is a Zimbra mail client.

Solution eye eponami

The original poster has moved discussion to here https://support.mozilla.org/en-US/questions/998201

Tanga eyano oyo ndenge esengeli 👍 0

All Replies (3)

Diego Victor
Diego Victor
more options

Just try create this folder again.

  • Menu location: File >> New >> Folder

Or try create a new profile:

eggmatters
eggmatters Nkolo motuna
more options

hmm, When I add a new folder to my account, When i try to subscribe to the remote folder, it disappears: new->folder "Sent" Subscribe->Sent

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

Solution eye oponami

The original poster has moved discussion to here https://support.mozilla.org/en-US/questions/998201