This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mulongo oyo etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

Why doesn't clicking on "+ Open a New Tab" open a new tab?

  • 2 biyano
  • 5 eza na bankokoso oyo
  • 1 view
  • Eyano yasuka ya KayakJim

KayakJim
KayakJim
more options

Clicking on the plus sign at the top of the page at the right end of the open tabs used to open a new tab. It doesn't anymore. How do I open new tabs????

Clicking on the plus sign at the top of the page at the right end of the open tabs used to open a new tab. It doesn't anymore. How do I open new tabs????

Solution eye eponami

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window.
Tanga eyano oyo ndenge esengeli 👍 1

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Solution eye oponami

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window.
KayakJim
KayakJim Nkolo motuna
more options

Turns out it was the "Ask Toolbar" extension that was causing the proble. Thanks!