This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Jei jums reikia pagalbos, užduokite naują klausimą.

Thunderbird will not download new emails unless I quit and restart

  • 22 replies
  • 10 have this problem
  • 1 view
  • Paskiausią atsakymą parašė christ1

treyhunner
treyhunner
more options

I have two email accounts: Gmail and Zoho. Both are setup to check for new messages every 5 minutes. Both use IMAP.

My Zoho email account can only retrieve new messages if I either: 1. Close Thunderbird and reopen it 2. Click the two computers icon in the bottom left corner in Thunderbird to go offline and then click it again to come back online and then click Get Mail

If I manually click the Get Mail without going offline first no mail is retrieved.

My Gmail account seems to retrieve mail without any problem (every 5 minutes as expected).

I have two email accounts: Gmail and Zoho. Both are setup to check for new messages every 5 minutes. Both use IMAP. My Zoho email account can only retrieve new messages if I either: 1. Close Thunderbird and reopen it 2. Click the two computers icon in the bottom left corner in Thunderbird to go offline and then click it again to come back online and then click Get Mail If I manually click the Get Mail without going offline first no mail is retrieved. My Gmail account seems to retrieve mail without any problem (every 5 minutes as expected).

All Replies (2)

Chip
Chip
more options

I'm having exactly the same problem. I have 3 zoho accounts in Thunderbird, clearly the issue is with Thunderbird not closing the IMAP connection, this should either be a configurable option or a bug which needs to be fixed.

christ1
christ1
  • Top 25 Contributor
more options

I can't help anymore with this. You might create a bug for this in Bugzilla. https://bugzilla.mozilla.org/

  1. 1
  2. 2