This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Jei jums reikia pagalbos, užduokite naują klausimą.

after installing adobe flash player firefox stops working

  • 1 reply
  • 2 have this problem
  • 1 view
  • Paskiausią atsakymą parašė Moses

Seadog-Destroyer
Seadog-Destroyer
more options

After Downloading the Latest Firefox and uninstalling Google chrome completely My video player on BBC web said I needed adobe flash Player I did have the latest flash player before changing to Firefox Anyway I downloaded the latest version of adobe Next time I log on to Firefox system stomped working crashed Firefox is working but the flash player in fire fox is not

After Downloading the Latest Firefox and uninstalling Google chrome completely My video player on BBC web said I needed adobe flash Player I did have the latest flash player before changing to Firefox Anyway I downloaded the latest version of adobe Next time I log on to Firefox system stomped working crashed Firefox is working but the flash player in fire fox is not

All Replies (1)

Moses
Moses
  • Moderator
more options

Can you give me your crash reports?

  1. Enter about:crashes in the Firefox address bar and press Enter. A Submitted Crash Reports list will appear, similar to the one shown below.
  2. Copy the 5 most recent Report IDs that start with bp- and paste them into your response here.

Try disabling Hardware Acceleration.

  1. Go to this Adobe Flash Player Help page.
  2. Right-click on the Flash Player logo on that page.
  3. Click on Settings in the context menu. The Adobe Flash Player Settings screen will open.
  4. Click on the icon at the bottom-left of the Adobe Flash Player Settings window to open the Display panel.

    The image "fpSettings1.PNG" does not exist.
  5. Remove the check mark from Enable hardware acceleration.
  6. Click Close to close the Adobe Flash Player Settings Window.
  7. Restart Firefox.

This Flash Player Help - Display Settings page has more information on Flash Player hardware acceleration, if you're interested.