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I can no longer send e-mail in TB but still receive it.

  • 3 replies
  • 1 has this problem
  • 14 views
  • Paskiausią atsakymą parašė user01229325

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Recently TB quit allowing me to send e-mail messages. I still receive mail, but when I try to send messages, I am prompted for a password. It does not accept the correct password. I can send messages from my iphone and a web-based e-mail app, so it is not a problem within the account, just with TB. How to I correct this problem?

Recently TB quit allowing me to send e-mail messages. I still receive mail, but when I try to send messages, I am prompted for a password. It does not accept the correct password. I can send messages from my iphone and a web-based e-mail app, so it is not a problem within the account, just with TB. How to I correct this problem?

Chosen solution

Good to know. Would you mark this one solved then?

Skaityti atsakymą kartu su kontekstu 👍 0

All Replies (3)

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Get a list of SMTP server settings from your email provider and check those against what you have in Thunderbird. Maybe one of the SMTP server settings needs updating.

If you need help looking at your server settings, go to the Help Menu and select Troubleshooting Information. Clear the box to include Account Names. Press the button labeled Copy All to Clipboard and then come back here and paste that info to a reply box.

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I got the answer. My wife changed the password on the master account!

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Chosen Solution

Good to know. Would you mark this one solved then?