Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

How to restore bookmarks when sync has been overwritten?

  • 4 replies
  • 1 has this problem
  • 1 view
  • Paskiausią atsakymą parašė FredMcD

more options

I just did a factory reset on my laptop and just before, I synced all my bookmarks, history etc. so i can recover this later. I needed to view some bookmarks so I syned eveything onto my sisters laptop temporarily. Went away for a minute, came back and she had restored all her bookmarks and synced them to my account not realising it was mine. Is there anyway I can get back all my bookmarks?

I tried the whole profile bookmarkbackup thing but only her original bookmarks are there - theres no trace of any of mine and my laptop has been reset so theres nothing there either. Is there anyway I can view a history of all the sync's i have done and restore it that way? I had alot of important bookmarks so any help will be much appreciated!

I just did a factory reset on my laptop and just before, I synced all my bookmarks, history etc. so i can recover this later. I needed to view some bookmarks so I syned eveything onto my sisters laptop temporarily. Went away for a minute, came back and she had restored all her bookmarks and synced them to my account not realising it was mine. Is there anyway I can get back all my bookmarks? I tried the whole profile bookmarkbackup thing but only her original bookmarks are there - theres no trace of any of mine and my laptop has been reset so theres nothing there either. Is there anyway I can view a history of all the sync's i have done and restore it that way? I had alot of important bookmarks so any help will be much appreciated!

All Replies (4)

more options

Hmm, that sounds bad. I don't use Sync, so can't answer about whether it has any undo/rollback capability.

When you did the system reset, did you end up with a folder named:

C:\Windows.old\

That's a folder created by some Windows reinstallation approaches, and generally would contain your entire old Firefox profile folder (hidden, but discoverable).

more options

Just checked and there isn't a windows.old folder :-(

more options

If no better ideas come along, you could try:

https://www.piriform.com/recuva

Ideally you would find a file name similar to

bookmarks-2014-09-...

which would contain an older backup.

more options

If your sister sync her machine to your account, they both might be still there. Create a new profile, and sync to the account. Check what you get.