This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Jei jums reikia pagalbos, užduokite naują klausimą.

Firefox eating data without any usage.

  • 2 replies
  • 1 has this problem
  • 8 views
  • Paskiausią atsakymą parašė cor-el

rajjj123
rajjj123
more options

I'm facing a weird problem in mozilla firefox. It's eating data even though i don't use it. Even when using m.facebook.com , it's continuously using data even if no page is loading. Never faced this earlier. Images are off, health reporting and anonimous data off, updates off, all plugin and add ons disabled, their updates disabled, but still, it's using data. Uninstalled, tried different versions including 20, 21, 31 etc. Still the problem is there. Anybody else facing this? Btw, im using windows 7. Maintenance service is off. Still using data. Just opening ff will start the data usage. What's wrong?

I'm facing a weird problem in mozilla firefox. It's eating data even though i don't use it. Even when using m.facebook.com , it's continuously using data even if no page is loading. Never faced this earlier. Images are off, health reporting and anonimous data off, updates off, all plugin and add ons disabled, their updates disabled, but still, it's using data. Uninstalled, tried different versions including 20, 21, 31 etc. Still the problem is there. Anybody else facing this? Btw, im using windows 7. Maintenance service is off. Still using data. Just opening ff will start the data usage. What's wrong?

All Replies (2)

guigs
guigs
more options

I understand that data is being used when you are not using an app. It is possible that it is open and still running in the background and you can force stop it in the Android Task Manager. However if this is not the case you can check to see if the app is sending Telemetry data from the Settings menu. Firefox Health Report - understand your browser performance

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Is this about increasing the memory usage or about internet usage (sending or receiving data)?

Try to check this traffic with the Live Http Headers extension.