This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Jei jums reikia pagalbos, užduokite naują klausimą.

Downloading errors

  • 1 reply
  • 9 have this problem
  • 2 views
  • Paskiausią atsakymą parašė guigs

Joke_Insurance
Joke_Insurance
more options

I've recently noticed that when I download something off of the app, whether it's a PDF or an image, I'm now directed to the apps download page. No longer does the app allow my phone, Samsung Galaxy S5, to have a window pop up, asking me which app I'd like to view my download on.

In addition, when I've clicked on whatever I've downloaded through the apps download page, the item doesn't open.

Is this a bUG within the Firefox app or no? If it's not, what do I need to do to fix it?

Thank you.

I've recently noticed that when I download something off of the app, whether it's a PDF or an image, I'm now directed to the apps download page. No longer does the app allow my phone, Samsung Galaxy S5, to have a window pop up, asking me which app I'd like to view my download on. In addition, when I've clicked on whatever I've downloaded through the apps download page, the item doesn't open. Is this a bUG within the Firefox app or no? If it's not, what do I need to do to fix it? Thank you.

All Replies (1)

guigs
guigs
more options

HI Joke_Insurance, Thank you for your question. At this time after updating version 33 if you swipe down and tap on the download it should ask you. If you tap on the Firefox Menu > Tools > downloads it will also ask.

If you tap on Page Settings, is there anything stored?