This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Jei jums reikia pagalbos, užduokite naują klausimą.

New Folder option not available in Show all bookmarks

  • 1 reply
  • 1 has this problem
  • 2 views
  • Paskiausią atsakymą parašė CoryMH

Thursdaycat
Thursdaycat
more options

I am trying to create a new folder in bookmarks.

The new folder option is greyed out. (Show all bookmarks>organise>New Folder option greyed out.)

Is it still possible to organise bookmarks?

I am trying to create a new folder in bookmarks. The new folder option is greyed out. (Show all bookmarks>organise>New Folder option greyed out.) Is it still possible to organise bookmarks?

All Replies (1)

CoryMH
CoryMH
more options

Hello,

Make sure that you are in either the Bookmarks Toolbar folder, Bookmarks Menu folder, or Unsorted Bookmarks folder so that you can create a new folder.

If you are in any of those folders and still cannot create a new folder, do you also have problems creating new bookmarks? If so it could point to a problem with your places.sqlite file.

Either enter about:support in your address bar, or go to:

  • Help (or New Fx Menu > Help-29) > Troubleshooting Information

Beside Profile Folder, click the "Show Folder" button to access the location of the file. Make sure it isn't read only. You can also install the Places Maintenance extension to run maintenance on the file. Please read the following articles first as they provide helpful hints and instructions that may be relevant to you: