This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Jei jums reikia pagalbos, užduokite naują klausimą.

Can receive but cannot compose or forward HTML messages

  • 2 replies
  • 31 have this problem
  • 10 views
  • Paskiausią atsakymą parašė docuformacion

LeopardWhisperer
LeopardWhisperer
more options

Been using TB for years but recently cannot forward or compose HTML messages. I have tweaked every HTML option in preferences and have downloaded and reinstalled. Still does not work. The compose message window does not show the format menu bar any longer. When I try to forward a known HTML message, the forward window shows plain text only [the HTML code is shown].

I really need to be able to send HTML messages and I am at my wits end.

Any help would be greatly appreciated.

Been using TB for years but recently cannot forward or compose HTML messages. I have tweaked every HTML option in preferences and have downloaded and reinstalled. Still does not work. The compose message window does not show the format menu bar any longer. When I try to forward a known HTML message, the forward window shows plain text only [the HTML code is shown]. I really need to be able to send HTML messages and I am at my wits end. Any help would be greatly appreciated.

All Replies (2)

duggabe
duggabe
more options

Start to write an email. Then select View -> Toolbars -> Formatting Bar. That will get your format bar back.

In your Address Book, if the contact has 'Prefers to receive messages formatted as Plain Text', then the recipient will get plain text even though the original was HTML.

docuformacion
docuformacion
more options

Puedo recibir mensajes en html pero no puedo componer un mensaje en html, me pasa lo mismo.

En mi Thunderbird en el menú VER/BARRAS DE HERRAMIENTAS/BARRAS DE HERRAMIENTAS DE REDACCIÓN la tengo marcada pero no aparecen las opciones de html.

Muchas gracias por la información