This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

If I update to new Firefox Synch, will I loose data in Firefox for Android?

  • 2 replies
  • 3 have this problem
  • 21 views
  • Paskiausią atsakymą parašė CazHunter

more options

My laptop was recently stolen, it had Firefox with the old version of Synch. I still have my Android with Firefox and Synch set up. On my new laptop, I am not able to synch my bookmarks and data because it has the new version of Firefox Synch. If I go through the process of disconnecting Synch accounts and re-synching my data between browsers as directed in support solutions, will I loose the data that is still in my Firefox for Android? How can I recover my data from the old Synch account so that my Firefox data is restored on my new laptop?

My laptop was recently stolen, it had Firefox with the old version of Synch. I still have my Android with Firefox and Synch set up. On my new laptop, I am not able to synch my bookmarks and data because it has the new version of Firefox Synch. If I go through the process of disconnecting Synch accounts and re-synching my data between browsers as directed in support solutions, will I loose the data that is still in my Firefox for Android? How can I recover my data from the old Synch account so that my Firefox data is restored on my new laptop?

All Replies (2)

more options

Sync accounts do not affect your profile data. You can safely switch between the two of them. https://support.mozilla.org/en-US/kb/how-to-update-to-the-new-firefox-sync

more options

kbrosnan said

Sync accounts do not affect your profile data. You can safely switch between the two of them. https://support.mozilla.org/en-US/kb/how-to-update-to-the-new-firefox-sync

The instructions that you refer to say "in order to create a Firefox account and sign in to the new Sync you'll have to unlink all of your current devices from the old version of Sync." If I set it up with the same email address as before, will it maintain the original data (bookmarks, etc) and Synch all of that on all the devices?