This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Jei jums reikia pagalbos, užduokite naują klausimą.

Firefox beta Android - clear downloads DELETED all files!

  • 1 reply
  • 4 have this problem
  • 9 views
  • Paskiausią atsakymą parašė Kevin

bigboab
bigboab
more options

I'm NOT happy.

I had downloaded a lot of files, and had loads of entries in the Downloads page, so decided to clear the list. A common thing people do I would think?

Well, imagine my surprise when I went to open a file and found I had NO FILES AT ALL!

Many GB's of data, gone.

There was no pop-up to state clearing downloads would delete files, no warning, nothing.

WTF?

I'm NOT happy. I had downloaded a lot of files, and had loads of entries in the Downloads page, so decided to clear the list. A common thing people do I would think? Well, imagine my surprise when I went to open a file and found I had NO FILES AT ALL! Many GB's of data, gone. There was no pop-up to state clearing downloads would delete files, no warning, nothing. WTF?

All Replies (1)

Kevin
Kevin
  • Moderator
more options

The alternative was deemed worse. Having files left behind on their phone will cause the downloads folder to grow, eventually using up all the filesystem. Android goes to great lengths to hide the file system from the user. If the decision was reversed users on stock Android would need to install a file/folder viewer to reclaim space.