This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

One site keeps crashing and get error message plugin for firefox has crashed,and I cannot fix the problem,it has crashed dozens of times but only on Gumtree

  • 1 reply
  • 1 has this problem
  • 1 view
  • Paskiausią atsakymą parašė FredMcD

more options

When using the gumtree site it crashes all the time and tells me plugin container for firefox is not working,this has happened dozens of times and is at the stage where I can't use gumtree which is a pain in the arse as has many things I like to look at.

When using the gumtree site it crashes all the time and tells me plugin container for firefox is not working,this has happened dozens of times and is at the stage where I can't use gumtree which is a pain in the arse as has many things I like to look at.

All Replies (1)

more options

Please provide a public web link to the page(s) in question so we can check them out.


In the address bar, type about:crashes<enter>. Note: If any reports do not have BP in front of the numbers/letters, click it and select Submit.

Using your mouse, mark the most resent 7 - 10 crash reports, and copy them. Now go to the reply box below and paste them in.


If you have problems with current Shockwave Flash plugin versions then check this:

  • see if there are updates for your graphics drive drivers

https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

  • disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)

https://forums.adobe.com/message/4468493#TemporaryWorkaround

  • disable hardware acceleration in the Flash plugin

https://forums.adobe.com/thread/891337 See also: