This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

My youtube does not play video, only audio is playing.

  • 1 reply
  • 2 have this problem
  • 11 views
  • Paskiausią atsakymą parašė philipp

more options

My youtube is currently using HTML5 player. But only audio is playing, no video. I don't see any missing plugin warning or any error. How can i solve the problem? Thanks in advance for your help!

My youtube is currently using HTML5 player. But only audio is playing, no video. I don't see any missing plugin warning or any error. How can i solve the problem? Thanks in advance for your help!

All Replies (1)

more options

hi, probably that's an issue with hardware acceleration - please try updating your graphics driver, or in case this doesn't solve the issue or there is no new version available at the moment, disable hardware acceleration in the firefox menu ≡ > options > advanced > general (that setting will take a restart of the browser to take effect).