This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Have lost my password, how do set up a new one

  • 1 reply
  • 2 have this problem
  • 3 views
  • Paskiausią atsakymą parašė user01229325

more options

reset master password via the instructions in the help section. But that was no help. So I guess I need a new password for Thunderbird and a master password.

reset master password via the instructions in the help section. But that was no help. So I guess I need a new password for Thunderbird and a master password.

Chosen solution

Thunderbird has nothing to do with your email password. Email passwords are administered with your provider. Most providers have a password reset link on their help page.

The Thunderbird master password only protects access to any saved passwords in Thunderbird. You go to that option and create one if you decide to use that feature.

Skaityti atsakymą kartu su kontekstu 👍 0

All Replies (1)

more options

Chosen Solution

Thunderbird has nothing to do with your email password. Email passwords are administered with your provider. Most providers have a password reset link on their help page.

The Thunderbird master password only protects access to any saved passwords in Thunderbird. You go to that option and create one if you decide to use that feature.