This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Why cant I resume my download

  • 1 reply
  • 1 has this problem
  • 4 views
  • Paskiausią atsakymą parašė guigs

more options

I paused a 58.9 GB download and I cant resume it, Is the resume button broken? I have pressed it multiple times, I right click the download and click resume but nothing happens. Can someone tell me how to resolve this?

I paused a 58.9 GB download and I cant resume it, Is the resume button broken? I have pressed it multiple times, I right click the download and click resume but nothing happens. Can someone tell me how to resolve this?

All Replies (1)

more options

One work around I have seen is this:

  1. Look for the .part file of the large download.
  2. Move this to another folder temporarily
  3. Click the download link one more time from the original download
  4. Wait a few seconds for it to begin downloading
  5. Replace the moved part file to the downloads folder to replace the current download and it should begin from where it left off.

It does not always work and a back up of the partial download may only be helpful in this situation.