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When I try to go to a webpage link, I get a message that the page I am asking about is a "Bad request"

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This is the message I get:


Bad Request Your browser sent a request that this server could not understand. Size of a request header field exceeds server limit. Cookie /n ________________________________________ Apache Server at w916.co1.qprod.net Port 443

This is the message I get: Bad Request Your browser sent a request that this server could not understand. Size of a request header field exceeds server limit. Cookie /n ________________________________________ Apache Server at w916.co1.qprod.net Port 443

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What are you trying to get to if it is a public page not requiring a login please give the link you are trying to use.

Try clearing your cookies for the site concerned, and use keyboard shortcut Ctrl + F5 to use new cache files.

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This issue can be caused by corrupted cookies.

  • check the permissions on the about:permissions page and in "Tools > Page Info > Permissions"

Clear the cache and remove cookies only from websites that cause problems.

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox/Tools > Options > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"