This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Jei jums reikia pagalbos, užduokite naują klausimą.

Wifi hostpots - getting block with "This Connection is Untrusted" no exception allowed

  • 2 replies
  • 1 has this problem
  • 9 views
  • Paskiausią atsakymą parašė techman41973

techman41973
techman41973
more options

How can I bypass these blocks? It happens with Starbucks WIFI hotspots and mail.yahoo.com 

and other sites - only just recently. I want to disabled these blocks, not go hunt around for certificates everytime I run into them. Thanks.

" This Connection is Untrusted 

  You have asked Firefox to connect securely to mail.yahoo.com, but we can't confirm that your connection is secure.
 Normally, when you try to connect securely, sites will present trusted identification to prove that you are going to the right place. However, this site's identity can't be   
 verified. What Should I Do? If you usually connect to this site without problems, this error could mean that someone is trying to impersonate the site, and you shouldn't 
 continue. This site uses HTTP Strict Transport Security (HSTS) to specify that Firefox only connect to it securely. As a result, it is not possible to add an exception for this 
  certificate

"

How can I bypass these blocks? It happens with Starbucks WIFI hotspots and mail.yahoo.com and other sites - only just recently. I want to disabled these blocks, not go hunt around for certificates everytime I run into them. Thanks. " This Connection is Untrusted You have asked Firefox to connect securely to mail.yahoo.com, but we can't confirm that your connection is secure. Normally, when you try to connect securely, sites will present trusted identification to prove that you are going to the right place. However, this site's identity can't be verified. What Should I Do? If you usually connect to this site without problems, this error could mean that someone is trying to impersonate the site, and you shouldn't continue. This site uses HTTP Strict Transport Security (HSTS) to specify that Firefox only connect to it securely. As a result, it is not possible to add an exception for this certificate "

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

If you connect via a proxy then it is possible that the proxy is sending its own certificate. You would have to install the root certificate of that proxy to avoid getting an untrusted error message.

You can retrieve the certificate and check details like who issued certificates and expiration dates of certificates.

  • Click the link at the bottom of the error page: "I Understand the Risks"
  • Let Firefox retrieve the certificate: "Add Exception" -> "Get Certificate"
  • Click the "View" button and inspect the certificate and check who is the issuer of the certificate.

You can see more details like the intermediate certificates that are used in the Details tab. Check who is the issuer of the certificate.

techman41973
techman41973 Klausimą uždavęs asmuo
more options

I'm not given the option of "I understand the risks" or "add exception" in these case