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Why is it when I updated to Firefox 41, I cannot use Malwarebytes?

  • 3 replies
  • 1 has this problem
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  • Paskiausią atsakymą parašė wildecoyote8

mbroeker
mbroeker
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I upgraded to the Firefox 41 and now I cannot use the Malwarebytes program. If I have it running before I load Firefox I get the - cannot load XPXOM - If I turn off the program then Firefox runs fine.

I upgraded to the Firefox 41 and now I cannot use the Malwarebytes program. If I have it running before I load Firefox I get the - cannot load XPXOM - If I turn off the program then Firefox runs fine.

All Replies (3)

Phoxuponyou
Phoxuponyou
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Malwarebytes probably blocks a DLL or other file that Firefox needs, based on previous reports of "cannot load XPCOM" errors.

Can you set Malwarebytes to allow or exclude Firefox?

Phoxuponyou
Phoxuponyou
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Alternatively, it could be Malwarebytes is clashing with an extension like a toolbar. Does running Firefox in Safe Mode help? Firefox Safe Mode is activated by holding Shift while you start Firefox: https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode#w_how-to-start-firefox-in-safe-mode.

Modified by Phoxuponyou

wildecoyote8
wildecoyote8
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Prior to firefox 41 I was able to use Sandboxie, since 41 I get the message below followed by XPCOM warning:


firefox.exe - Entry point Not Found

The procedure entry point ?Now@TimeStamp@mozilla@@SA?AV12@XZ could not be located in the dynamic link library mozglue.dll