We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Jei jums reikia pagalbos, užduokite naują klausimą.

An error occurred while sending mail: TheError: mail server sent an incorrect greeting: 4.7.0 [C7] Too much spam..

  • 2 replies
  • 2 have this problem
  • 1 view
  • Paskiausią atsakymą parašė microaid

microaid
microaid
more options

Starting yesterday I can receive but not send any e-mail. I get the above error regardless of which (I have 5) e-mail account I use. Did not have any problem until yesterday. I note that I started receiving junk mail to one account with addresses ending with ".edu."

Starting yesterday I can receive but not send any e-mail. I get the above error regardless of which (I have 5) e-mail account I use. Did not have any problem until yesterday. I note that I started receiving junk mail to one account with addresses ending with ".edu."

Chosen solution

Somehow your IP probably are blacklisted. If a lot of spam originated from your current IP, you or someone who had that IP before you might be hijacked.

Check for virus using several different programs.

Someone can be using your email account to spam. Change Password.

Or someone has just used your email-address when spoofing their spam. Talk to your Email-provider to make them help you lift that ban

Skaityti atsakymą kartu su kontekstu 👍 0

All Replies (2)

Gnospen
Gnospen
more options

Chosen Solution

Somehow your IP probably are blacklisted. If a lot of spam originated from your current IP, you or someone who had that IP before you might be hijacked.

Check for virus using several different programs.

Someone can be using your email account to spam. Change Password.

Or someone has just used your email-address when spoofing their spam. Talk to your Email-provider to make them help you lift that ban

microaid
microaid Klausimą uždavęs asmuo
more options

Actually I had a Trojan which was removed but had apparently damaged Thunderbird. However I located how to reinstall Thunderbird on this site and now it works as it always did. Thanks.