This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Master password must be entered twice in Windows 10

  • 3 replies
  • 1 has this problem
  • 10 views
  • Paskiausią atsakymą parašė SharkeyHerald

more options

Previously I have only had to enter the master password when I open a site for which I have saved a password. But with Windows 10, I have to enter the master password every time I open FF. If I open FF and click on a password protected site I am asked to enter the master password twice.

Previously I have only had to enter the master password when I open a site for which I have saved a password. But with Windows 10, I have to enter the master password every time I open FF. If I open FF and click on a password protected site I am asked to enter the master password twice.

All Replies (3)

more options

Are you using Sync?

Current Sync versions store the password in the Password Manager and removing all password on shutdown would remove this password and you wouldn't be able to reconnect to Sync on the next start.

See also:

more options

No, I'm not using sync.

more options

Am now trying the addon