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Certificate box appears when I try to search using Google search, and box pops up at firefox startup to verify a new home page???

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  • Paskiausią atsakymą parašė philipp

mrcyogi
mrcyogi
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The above question: result is that I am unable to search using Google search box. I want to stop the verify new home page box from automatically appearing every time I open Firefox. Please assist! Thanks.

Regards, Marshall

The above question: result is that I am unable to search using Google search box. I want to stop the verify new home page box from automatically appearing every time I open Firefox. Please assist! Thanks. Regards, Marshall

All Replies (1)

philipp
philipp
  • Moderator
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hello, this sounds like a problem possibly caused by adware on your pc.

  1. please go to the firefox menu ≡ > addons > extensions & remove any suspicious entries (toolbars, things that you have not installed intentionally, don't know what purpose they serve, etc).
  2. also go to the windows control panel / programs and remove all toolbars or potentially unwanted software from there.
  3. finally, run a full scan of your system with different security tools like the free version of malwarebytes & adwcleaner, which are specialised in adware and browser hijackers.

Remove a toolbar that has taken over your Firefox search or home page Troubleshoot Firefox issues caused by malware