This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Email attachment won't open. How can I add the file extension to the list that Thunderbird will recognize.

  • 1 reply
  • 3 have this problem
  • 1 view
  • Paskiausią atsakymą parašė Zenos

more options

I have a program loaded on my computer that has a file extension of .agl This extension is not listed in those that Thunderbird will open when an attachment is sent to me. The only option is to save the attachment file to my desktop and then open it. Is there a way to add the file extension to the list that Thunderbird will open directly from the email?

I have a program loaded on my computer that has a file extension of .agl This extension is not listed in those that Thunderbird will open when an attachment is sent to me. The only option is to save the attachment file to my desktop and then open it. Is there a way to add the file extension to the list that Thunderbird will open directly from the email?

Chosen solution

Probably not. Thunderbird knows how to open simple text files and some image types. For all others it summons the registered application. That's all I would expect for you; you'd double-click or right-click and Thunderbird would call the relevant program, handing it the attached file to work with. This really isn't very far away from what you're doing at present.

You should be able to set this up under Tools|Options|Attachments|Incoming

In theory you shouldn't need to do this as the OS should handle file associations for you.

Skaityti atsakymą kartu su kontekstu 👍 0

All Replies (1)

more options

Chosen Solution

Probably not. Thunderbird knows how to open simple text files and some image types. For all others it summons the registered application. That's all I would expect for you; you'd double-click or right-click and Thunderbird would call the relevant program, handing it the attached file to work with. This really isn't very far away from what you're doing at present.

You should be able to set this up under Tools|Options|Attachments|Incoming

In theory you shouldn't need to do this as the OS should handle file associations for you.