We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Jei jums reikia pagalbos, užduokite naują klausimą.

Firefox freezes many times

  • 1 reply
  • 1 has this problem
  • 4 views
  • Paskiausią atsakymą parašė FredMcD

3086
3086
more options

Dear Gentlemen: 

 I am using Firefox, version #43.0.4. I am having, an immense problem. I don't know, how many times exactly. Firefox will just freeze up, many times. Without, any warning. After a while, it may start working again. Then it can, do it again. It is nothing for it to freeze, maybe 4 or 6 times. When I am using Firefox. I have clicked the reset button, a couple of times. I have even entered the command, netsh reset resetlog command. Or something like that, in the CMD. Firefox started working great, then it started freezing on me again. I don't know if it is my computer, that is dong this. I am immensely annoyed, with Firefox. The thing is, Internet Explorer can connect. I am seriously thinking of, using the Maxthon browser. It is a Internet Explorer, derived browser. At least it can work, without freezing up.

Sincerely,

Lowell Prater

Dear Gentlemen: I am using Firefox, version #43.0.4. I am having, an immense problem. I don't know, how many times exactly. Firefox will just freeze up, many times. Without, any warning. After a while, it may start working again. Then it can, do it again. It is nothing for it to freeze, maybe 4 or 6 times. When I am using Firefox. I have clicked the reset button, a couple of times. I have even entered the command, netsh reset resetlog command. Or something like that, in the CMD. Firefox started working great, then it started freezing on me again. I don't know if it is my computer, that is dong this. I am immensely annoyed, with Firefox. The thing is, Internet Explorer can connect. I am seriously thinking of, using the Maxthon browser. It is a Internet Explorer, derived browser. At least it can work, without freezing up. Sincerely, Lowell Prater

All Replies (1)

FredMcD
FredMcD
more options

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac=Options) key, and then starting Firefox. Is the problem still there?

While still in Safe Mode,

Type about:support in the address bar and press Enter. Under the main banner, press the button; Copy Text To Clipboard.. Then in the reply box at the bottom of this page, do a right click in the box and select Paste. This will show us your system details. No Personal Information Is Collected.