This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Jei jums reikia pagalbos, užduokite naują klausimą.

Firefox 43 (OS X) no longer remembers the passwords

  • 5 replies
  • 3 have this problem
  • 4 views
  • Paskiausią atsakymą parašė PierU

PierU
PierU
more options

Hi,

Since recently, I am using and syncing FF (full sync, including seetings) on several computers and several platforms (Win, OS X, Ubuntu, and iOS). And I have a problem on OS X only (with FF 43) :

A few days after the initial setup, FF stopped remembering the passwords : all the saved ones were forgotten, and FF was no longer proposing me to remember new ones. In the settings/privacy, the box "remember passwords" was still checked, but with an empty list of saved passwords and no exception. All my other machines were OK : the problem was on OS X only.

I couldn't find a solution, so I decided to completely uninstall Firefox, the preference files, my profile, etc... And then I reinstalled it and enabled sync. It solved the problem : FF was now remembering and syncing the passwords...

But a few day later exactly the same problem came back...

Any help appreciated...

Hi, Since recently, I am using and syncing FF (full sync, including seetings) on several computers and several platforms (Win, OS X, Ubuntu, and iOS). And I have a problem on OS X only (with FF 43) : A few days after the initial setup, FF stopped remembering the passwords : all the saved ones were forgotten, and FF was no longer proposing me to remember new ones. In the settings/privacy, the box "remember passwords" was still checked, but with an empty list of saved passwords and no exception. All my other machines were OK : the problem was on OS X only. I couldn't find a solution, so I decided to completely uninstall Firefox, the preference files, my profile, etc... And then I reinstalled it and enabled sync. It solved the problem : FF was now remembering and syncing the passwords... But a few day later exactly the same problem came back... Any help appreciated...

Chosen solution

My guess is that Sync is messing things up. More than likely the iOS device is the root cause.

See if merely disabling that iOS device works to get your Passwords back on the OSX computer over the next day or so.

Skaityti atsakymą kartu su kontekstu 👍 2

All Replies (5)

the-edmeister
the-edmeister
  • Moderator
more options

Chosen Solution

My guess is that Sync is messing things up. More than likely the iOS device is the root cause.

See if merely disabling that iOS device works to get your Passwords back on the OSX computer over the next day or so.

PierU
PierU Klausimą uždavęs asmuo
more options

OK, I've just disconnected FF on the iOS device...

PierU
PierU Klausimą uždavęs asmuo
more options

No change after >1day...

So I have once again deleted my profile, start with a new one and re-sync everything. Works fine at the moment, let's see how long it will last.

FF on the iOS device is still disconnected.

PierU
PierU Klausimą uždavęs asmuo
more options

The problem did not come back since 25 days, so I guess that FF iOS was indeed the cause.

I've seen that the FF 2.0 has just been released on iOS, I'm going to try to re-enable the sync with this new version.

PierU
PierU Klausimą uždavęs asmuo
more options

There were issues with the sync feature in FF for iOS. There are solved in the 3.0 version, and now I can have all the devices connected to sync without problem on the OS X side.