This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Jei jums reikia pagalbos, užduokite naują klausimą.

not displaying website

  • 1 reply
  • 2 have this problem
  • 2 views
  • Paskiausią atsakymą parašė FredMcD

Lusatia
Lusatia
more options

I have updated Firefox after it pointed out to me that it seemed to be running slow, ever since then, my Hotmail account doesn't display properly, webpages don't display content correctly, I have looked up solutions, but they are very complicated and the ones that I could work out how to try, didn't work, I've been using Firefox for quite a few years AND I have donated support, if an update of some sort doesn't fix this, I simply will stop using Firefox, I cant be bothered with fixes that are too complicated.

Cheers

I have updated Firefox after it pointed out to me that it seemed to be running slow, ever since then, my Hotmail account doesn't display properly, webpages don't display content correctly, I have looked up solutions, but they are very complicated and the ones that I could work out how to try, didn't work, I've been using Firefox for quite a few years AND I have donated support, if an update of some sort doesn't fix this, I simply will stop using Firefox, I cant be bothered with fixes that are too complicated. Cheers

All Replies (1)

FredMcD
FredMcD
more options

Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache and
  • Remove Cookies
    Warning ! ! This will log you out of sites you're logged in to.

Type about:preferences<Enter> in the address bar.

  • Cookies; Select Privacy. Under History, select Firefox will Use Custom Settings. Press the button on the right side called Show Cookies. Use the search bar to look for the site. Note; There may be more than one entry. Remove All of them.
  • Cache; Select Advanced > Network. Across from Cached Web Content, Press Clear Now.

If there is still a problem, Start Firefox in Safe Mode {web link} A small dialog should appear. Click Start In Safe Mode (not Refresh). While you are in safe mode;

Type about:preferences#advanced<Enter> in the address bar.

Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.

Poke around safe websites. Are there any problems?

Then restart.