This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Jei jums reikia pagalbos, užduokite naują klausimą.

Every time I open Firefox, I have to re-sign into my email and all my accounts -- this only happens on my work computer

  • 1 reply
  • 1 has this problem
  • 1 view
  • Paskiausią atsakymą parašė Wesley Branton

HeatherMaran
HeatherMaran
more options

So for the past few months, every time I start Firefox on my work computer, I am signed out of all of my accounts. They are all set to automatically sign in, and I don't log off before I turn off my computer, but I still have to log in again every time I open Firefox. Like Gmail, I have to re-enter my email, yet it saves my password, but I still have to go through the sign-in process. On Amazon my username and password are stored, but I still have to do the log in process. I've gone into settings, as has the IT guy at my work, and neither of us see anything wrong.

This only happens at work. It works just fine at home.

So for the past few months, every time I start Firefox on my work computer, I am signed out of all of my accounts. They are all set to automatically sign in, and I don't log off before I turn off my computer, but I still have to log in again every time I open Firefox. Like Gmail, I have to re-enter my email, yet it saves my password, but I still have to go through the sign-in process. On Amazon my username and password are stored, but I still have to do the log in process. I've gone into settings, as has the IT guy at my work, and neither of us see anything wrong. This only happens at work. It works just fine at home.

All Replies (1)

Wesley Branton
Wesley Branton
more options

You need to ensure that Firefox is permitted to save cookies and that they don't clear when you exit Firefox.

If the Firefox options, open the Privacy section. For the History options use Remember history. Alternatively, you can select Use custom settings for history. You just need to ensure that the settings are the same as the highlighted portions of the attached screenshot.

If that doesn't fix the issue, it is possible that your company has a policy setup on your system to block cookies from being saved or to clear cookies when Firefox or your system is closed. These policies are usually setup for security purposes and cannot be modified by employees.