This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

MacBook FireFox v48.01 Icon in dock option to open new window is gone

  • 4 replies
  • 26 have this problem
  • 30 views
  • Paskiausią atsakymą parašė dancarp

more options

prior versions of firefox had the option to open a new window by right clicking on the icon in the dock. Now it is missing. When I have Firefox open and minimize then switch to another app and want to open FF in another new window, I have to re-activate the minimized window and then select from the "File" drop down menu to be able to select a new window. Is there a fix for this?

prior versions of firefox had the option to open a new window by right clicking on the icon in the dock. Now it is missing. When I have Firefox open and minimize then switch to another app and want to open FF in another new window, I have to re-activate the minimized window and then select from the "File" drop down menu to be able to select a new window. Is there a fix for this?
Pridėtos ekrano nuotraukos

Chosen solution

Hi, I've just tried this locally and it is working fine for me. Have you tried disabling add-ons or running in safe mode?

Firefox 49 is also out now, however, I can't say if that would help or not as I can't reproduce it.

Skaityti atsakymą kartu su kontekstu 👍 1

All Replies (4)

more options

Chosen Solution

Hi, I've just tried this locally and it is working fine for me. Have you tried disabling add-ons or running in safe mode?

Firefox 49 is also out now, however, I can't say if that would help or not as I can't reproduce it.

more options

Thank you Standard8. I started in safe mode and FF stopped responding. I forced quit and re-started. Then quit safe mode via the menu and re-started again. I now have my "new window" option back. Must have been a glitch.

more options

Both the "New Window" and "New Private Window" options are disappearing from the context menu of Firefox's dock icon for me too. Restarting Firefox fixes it, but I haven't found the cause yet. (OSX: 10.11.6 El Capitan, Firefox: 49.0.2)

more options

ray@ff said

Both the "New Window" and "New Private Window" options are disappearing from the context menu of Firefox's dock icon for me too. Restarting Firefox fixes it, but I haven't found the cause yet. (OSX: 10.11.6 El Capitan, Firefox: 49.0.2)

Unfortunately, it has happened a few times after forcing FF to quit and restarting/rebooting. I just deal with it for now on my MacBook.