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Firefox crashes

  • 2 replies
  • 2 have this problem
  • 17 views
  • Paskiausią atsakymą parašė FredMcD

carlssing
carlssing
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Firefox crashes when I'm loading multiple pictures into a picture album in Facebook.

It did not crash when I used internet explorer

Firefox crashes when I'm loading multiple pictures into a picture album in Facebook. It did not crash when I used internet explorer

All Replies (2)

philipp
philipp
  • Moderator
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hello, could you provide your latest few submitted crash reports? please enter about:crashes into the location bar, copy the latest few report ids from there starting with bp- & paste them here into a forum reply. this will give us a better understanding what may be triggering those crashes.

FredMcD
FredMcD
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In the address bar, type about:crashes<enter>. Note: If any reports do not have BP in front of the numbers/letters, click it to submit them.

The crash report is several pages of data. We need the report numbers to see the whole report.

Using your mouse, mark the most resent 7 - 10 crash reports, and copy them. Now go to the reply box below and paste them in.

(Please don't take a screenshot of your crashes, just copy and paste the IDs. The below image is just an example of what your Firefox screen should look like.)

aboutcrashesFx29