This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Plugin container often takes 75 to 80% of memory even when all addon's have been removed/deactivated

  • 3 replies
  • 1 has this problem
  • 1 view
  • Paskiausią atsakymą parašė eddie-baines

more options

Attention of FredMcD Thanks for your advice. I have removed Adobe as suggested, but now certain functions and games in Facebook no longer work, they tell me I need to download Adobe, is there a fix for this? Secondly I have tried to check for updated settings, but the PC tells me I need administrator rights?? I am the owner of this laptop (Bought as new) and the only user, so why do I not have administrator rights? I have tried looking up how to change / update my settings so I become the Administrator, but have been unable to do so. update the settings, So still unable to fix Eddie

Attention of FredMcD Thanks for your advice. I have removed Adobe as suggested, but now certain functions and games in Facebook no longer work, they tell me I need to download Adobe, is there a fix for this? Secondly I have tried to check for updated settings, but the PC tells me I need administrator rights?? I am the owner of this laptop (Bought as new) and the only user, so why do I not have administrator rights? I have tried looking up how to change / update my settings so I become the Administrator, but have been unable to do so. update the settings, So still unable to fix Eddie
Pridėtos ekrano nuotraukos

All Replies (3)

more options

Attention of FredMcD I have attached a couple of screenshots, when I access CMD, it does NOT offer administrator as an option, and jumps to users\Eddie

How do I change to Administrator?

more options

Why three threads for the same support question? https://support.mozilla.org/en-US/questions/1152303 - locked https://support.mozilla.org/en-US/questions/1152262 - question that Fred asked, which you haven't answered

more options

Sorry, I'm not used to using this style of message system and have had trouble posting a reply. Sorry if I have created multiple threads

Eddie