This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Jei jums reikia pagalbos, užduokite naują klausimą.

Kaplan University only function with firefox but i cannot view library articles from out kaplan website. Where can I get help. Apple support will not assist

  • 1 reply
  • 1 has this problem
  • 1 view
  • Paskiausią atsakymą parašė John99

Averylove1
Averylove1
more options

Firefox allows me to access my school website but a large part of my studies is to access the kaplan library and view research articles. I am able to search for articles but when I click the "view PDF" button, firefox attempts to save the article to my downloads where as in the past I simply view them. Also the downloads are blank. So not only can I not voiew them but the download is useless. Please help

Firefox allows me to access my school website but a large part of my studies is to access the kaplan library and view research articles. I am able to search for articles but when I click the "view PDF" button, firefox attempts to save the article to my downloads where as in the past I simply view them. Also the downloads are blank. So not only can I not voiew them but the download is useless. Please help

All Replies (1)

John99
John99
more options

It is probably best to consult your IT department for help.

More generally does Firefox deal with .pdf files ok. There are no shortage of .pdf files on the internet if you want to check to see if the issue is just on your University site or not

Our help articles on viewing pdf files