This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Jei jums reikia pagalbos, užduokite naują klausimą.

Firefox crashes

  • 1 reply
  • 1 has this problem
  • 1 view
  • Paskiausią atsakymą parašė Scribe

YanivLevi
YanivLevi
more options

I cannot open FF at all,

Crash ID: bp-211e19e8-7ad3-4ff3-be35-04a5c2170207

I cannot open FF at all, Crash ID: bp-211e19e8-7ad3-4ff3-be35-04a5c2170207

All Replies (1)

Scribe
Scribe
more options

Hi, this seems to be caused by Websense/Forcepoint software, so if you have it on your system or within your organization, perhaps you could if possible, try updating or disabling it. Also see Old versions of Websense cause startup crashes in Firefox.

If your question is resolved by this or another answer, please take a minute to let us know. Thank you!