This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox crashes on Managed Mac (Networkuser, NFS?)

  • 1 reply
  • 3 have this problem
  • 1 view
  • Paskiausią atsakymą parašė FredMcD

more options

Using managed Users, elCapian, Sierra, MacOSX-Server.

Firefox crashes every time on quitting, if i add a bookmark or change the Settings. Can not write the bookmarks or settings ??? !!! NFS-Path ???? AFP-Path ????

Best regards Luda


Process: firefox [833] Path: /Applications/Firefox.app/Contents/MacOS/firefox Identifier: org.mozilla.firefox Version: 53.0.3 (5317.5.18) Code Type: X86-64 (Native) Parent Process:  ??? [1] Responsible: firefox [833] User ID: 816

Date/Time: 2017-06-12 10:54:43.025 +0200 OS Version: Mac OS X 10.12.5 (16F73) Report Version: 12 Anonymous UUID: 38F5B9DF-D065-F2F0-0A28-1DC15856F1C5


Time Awake Since Boot: 6300 seconds

System Integrity Protection: enabled

Crashed Thread: 0 Dispatch queue: com.apple.main-thread

Exception Type: EXC_BAD_ACCESS (SIGSEGV) Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000000 Exception Note: EXC_CORPSE_NOTIFY

VM Regions Near 0: -->

   __TEXT                 0000000103409000-000000010340b000 [    8K] r-x/rwx SM=COW  /Applications/Firefox.app/Contents/MacOS/firefox

Thread 0 Crashed:: Dispatch queue: com.apple.main-thread 0 libsystem_kernel.dylib 0x00007fffdbba1d42 __pthread_kill + 10 1 libsystem_pthread.dylib 0x00007fffdbc8f457 pthread_kill + 90 2 libsystem_c.dylib 0x00007fffdbab8497 raise + 26 3 XUL 0x0000000106087ffe 0x1039f8000 + 40435710 4  ??? 0x0000000000001dc8 0 + 7624 5  ??? 0x000000210000000c 0 + 141733920780

Thread 1: 0 libsystem_kernel.dylib 0x00007fffdbba244e __workq_kernreturn + 10 1 libsystem_pthread.dylib 0x00007fffdbc8c48e _pthread_wqthread + 1023 2 libsystem_pthread.dylib 0x00007fffdbc8c07d start_wqthread + 13

Thread 2:: Gecko_IOThread 0 libsystem_kernel.dylib 0x00007fffdbba2d96 kevent + 10 1 XUL 0x0000000103eb4b5c 0x1039f8000 + 4967260

Thread 3:: Timer 0 libsystem_kernel.dylib 0x00007fffdbba1bf2 __psynch_cvwait + 10 1 libsystem_pthread.dylib 0x00007fffdbc8d7fa _pthread_cond_wait + 712 2 libnss3.dylib 0x00000001038326f3 PR_WaitCondVar + 227

Thread 4:: JS Watchdog 0 libsystem_kernel.dylib 0x00007fffdbba1bf2 __psynch_cvwait + 10 1 libsystem_pthread.dylib 0x00007fffdbc8d7fa _pthread_cond_wait + 712

Thread 5:: JS Helper 0 libsystem_kernel.dylib 0x00007fffdbba1bf2 __psynch_cvwait + 10 1 libsystem_pthread.dylib 0x00007fffdbc8d7fa _pthread_cond_wait + 712 2 XUL 0x00000001068d9031 0x1039f8000 + 49156145

Thread 6:: JS Helper 0 libsystem_kernel.dylib 0x00007fffdbba1bf2 __psynch_cvwait + 10 1 libsystem_pthread.dylib 0x00007fffdbc8d7fa _pthread_cond_wait + 712 2 XUL 0x00000001068d9031 0x1039f8000 + 49156145

Thread 7:: JS Helper 0 libsystem_kernel.dylib 0x00007fffdbba1bf2 __psynch_cvwait + 10 1 libsystem_pthread.dylib 0x00007fffdbc8d7fa _pthread_cond_wait + 712 2 XUL 0x00000001068d9031 0x1039f8000 + 49156145

Thread 8:: JS Helper 0 libsystem_kernel.dylib 0x00007fffdbba1bf2 __psynch_cvwait + 10 1 libsystem_pthread.dylib 0x00007fffdbc8d7fa _pthread_cond_wait + 712 2 XUL 0x00000001068d9031 0x1039f8000 + 49156145

Thread 9:: JS Helper 0 libsystem_kernel.dylib 0x00007fffdbba1bf2 __psynch_cvwait + 10 1 libsystem_pthread.dylib 0x00007fffdbc8d7fa _pthread_cond_wait + 712 2 XUL 0x00000001068d9031 0x1039f8000 + 49156145

Thread 10:: JS Helper 0 libsystem_kernel.dylib 0x00007fffdbba1bf2 __psynch_cvwait + 10 1 libsystem_pthread.dylib 0x00007fffdbc8d7fa _pthread_cond_wait + 712 2 XUL 0x00000001068d9031 0x1039f8000 + 49156145

Thread 11:: JS Helper 0 libsystem_kernel.dylib 0x00007fffdbba1bf2 __psynch_cvwait + 10 1 libsystem_pthread.dylib 0x00007fffdbc8d7fa _pthread_cond_wait + 712 2 XUL 0x00000001068d9031 0x1039f8000 + 49156145

Thread 12:: JS Helper 0 libsystem_kernel.dylib 0x00007fffdbba1bf2 __psynch_cvwait + 10 1 libsystem_pthread.dylib 0x00007fffdbc8d7fa _pthread_cond_wait + 712 2 XUL 0x00000001068d9031 0x1039f8000 + 49156145

Thread 13: 0 libsystem_kernel.dylib 0x00007fffdbb9a34a mach_msg_trap + 10 1 libsystem_kernel.dylib 0x00007fffdbb99797 mach_msg + 55 2 XUL 0x0000000106ef21ee 0x1039f8000 + 55550446 3  ??? 0x0000000000010000 0 + 65536

Thread 14:: Hang Monitor 0 libsystem_kernel.dylib 0x00007fffdbba1bf2 __psynch_cvwait + 10 1 libsystem_pthread.dylib 0x00007fffdbc8d7fa _pthread_cond_wait + 712 2 libnss3.dylib 0x000000010383270d PR_WaitCondVar + 253

Thread 15:: Cache2 I/O 0 libsystem_kernel.dylib 0x00007fffdbba1bf2 __psynch_cvwait + 10 1 libsystem_pthread.dylib 0x00007fffdbc8d7fa _pthread_cond_wait + 712 2 libnss3.dylib 0x000000010383270d PR_WaitCondVar + 253

Thread 16:: IPDL Background 0 libsystem_kernel.dylib 0x00007fffdbba1bf2 __psynch_cvwait + 10 1 libsystem_pthread.dylib 0x00007fffdbc8d7fa _pthread_cond_wait + 712 2 libnss3.dylib 0x000000010383270d PR_WaitCondVar + 253

Thread 17:: DOM Worker 0 libsystem_kernel.dylib 0x00007fffdbba1bf2 __psynch_cvwait + 10 1 libsystem_pthread.dylib 0x00007fffdbc8d7fa _pthread_cond_wait + 712 2 libnss3.dylib 0x000000010383270d PR_WaitCondVar + 253

Thread 18: 0 libsystem_kernel.dylib 0x00007fffdbb9a34a mach_msg_trap + 10 1 libsystem_kernel.dylib 0x00007fffdbb99797 mach_msg + 55 2 XUL 0x0000000106ef207e 0x1039f8000 + 55550078 3 libsystem_pthread.dylib 0x00007fffdbc8c887 _pthread_start + 286 4 libsystem_pthread.dylib 0x00007fffdbc8c08d thread_start + 13

Thread 19:: ImgDecoder #1 0 libsystem_kernel.dylib 0x00007fffdbba1bf2 __psynch_cvwait + 10 1 libsystem_pthread.dylib 0x00007fffdbc8d7fa _pthread_cond_wait + 712 2 libnss3.dylib 0x000000010383270d PR_WaitCondVar + 253

Thread 20:: ImgDecoder #2 0 libsystem_kernel.dylib 0x00007fffdbba1bf2 __psynch_cvwait + 10 1 libsystem_pthread.dylib 0x00007fffdbc8d7fa _pthread_cond_wait + 712 2 libnss3.dylib 0x000000010383270d PR_WaitCondVar + 253

Thread 21:: ImgDecoder #3 0 libsystem_kernel.dylib 0x00007fffdbba1bf2 __psynch_cvwait + 10 1 libsystem_pthread.dylib 0x00007fffdbc8d7fa _pthread_cond_wait + 712 2 libnss3.dylib 0x000000010383270d PR_WaitCondVar + 253

Thread 22:: ImageIO 0 libsystem_kernel.dylib 0x00007fffdbba1bf2 __psynch_cvwait + 10 1 libsystem_pthread.dylib 0x00007fffdbc8d7fa _pthread_cond_wait + 712 2 libnss3.dylib 0x000000010383270d PR_WaitCondVar + 253

Thread 23:: Compositor 0 libsystem_kernel.dylib 0x00007fffdbba1bf2 __psynch_cvwait + 10 1 libsystem_pthread.dylib 0x00007fffdbc8d7fa _pthread_cond_wait + 712 2 XUL 0x0000000103ea7808 0x1039f8000 + 4913160 3  ??? 0x8000000000000000 0 + 9223372036854775808

Thread 24:: ImageBridgeChild 0 libsystem_kernel.dylib 0x00007fffdbba1bf2 __psynch_cvwait + 10 1 libsystem_pthread.dylib 0x00007fffdbc8d7fa _pthread_cond_wait + 712 2 XUL 0x0000000103ea7808 0x1039f8000 + 4913160 3  ??? 0x8000000000000000 0 + 9223372036854775808

Thread 25:: ProxyResolution 0 libsystem_kernel.dylib 0x00007fffdbba1bf2 __psynch_cvwait + 10 1 libsystem_pthread.dylib 0x00007fffdbc8d7fa _pthread_cond_wait + 712 2 libnss3.dylib 0x000000010383270d PR_WaitCondVar + 253

Thread 26:: GMPThread 0 libsystem_kernel.dylib 0x00007fffdbba1bf2 __psynch_cvwait + 10 1 libsystem_pthread.dylib 0x00007fffdbc8d7fa _pthread_cond_wait + 712 2 libnss3.dylib 0x000000010383270d PR_WaitCondVar + 253

Thread 27:: mozStorage #2 0 libsystem_kernel.dylib 0x00007fffdbba1bf2 __psynch_cvwait + 10 1 libsystem_pthread.dylib 0x00007fffdbc8d7fa _pthread_cond_wait + 712 2 libnss3.dylib 0x000000010383270d PR_WaitCondVar + 253

Thread 28:: com.apple.NSEventThread 0 libsystem_kernel.dylib 0x00007fffdbb9a34a mach_msg_trap + 10 1 libsystem_kernel.dylib 0x00007fffdbb99797 mach_msg + 55 2 com.apple.CoreFoundation 0x00007fffc5ec6874 __CFRunLoopServiceMachPort + 212 3 com.apple.CoreFoundation 0x00007fffc5ec5cf1 __CFRunLoopRun + 1361 4 com.apple.CoreFoundation 0x00007fffc5ec5544 CFRunLoopRunSpecific + 420 5 com.apple.AppKit 0x00007fffc3b0bf02 _NSEventThread + 205 6 libsystem_pthread.dylib 0x00007fffdbc8c93b _pthread_body + 180 7 libsystem_pthread.dylib 0x00007fffdbc8c887 _pthread_start + 286 8 libsystem_pthread.dylib 0x00007fffdbc8c08d thread_start + 13

Thread 29:: DOM Worker 0 libsystem_kernel.dylib 0x00007fffdbba1bf2 __psynch_cvwait + 10 1 libsystem_pthread.dylib 0x00007fffdbc8d7fa _pthread_cond_wait + 712 2 libnss3.dylib 0x000000010383270d PR_WaitCondVar + 253

Using managed Users, elCapian, Sierra, MacOSX-Server. Firefox crashes every time on quitting, if i add a bookmark or change the Settings. Can not write the bookmarks or settings ??? !!! NFS-Path ???? AFP-Path ???? Best regards Luda Process: firefox [833] Path: /Applications/Firefox.app/Contents/MacOS/firefox Identifier: org.mozilla.firefox Version: 53.0.3 (5317.5.18) Code Type: X86-64 (Native) Parent Process: ??? [1] Responsible: firefox [833] User ID: 816 Date/Time: 2017-06-12 10:54:43.025 +0200 OS Version: Mac OS X 10.12.5 (16F73) Report Version: 12 Anonymous UUID: 38F5B9DF-D065-F2F0-0A28-1DC15856F1C5 Time Awake Since Boot: 6300 seconds System Integrity Protection: enabled Crashed Thread: 0 Dispatch queue: com.apple.main-thread Exception Type: EXC_BAD_ACCESS (SIGSEGV) Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000000 Exception Note: EXC_CORPSE_NOTIFY VM Regions Near 0: --> __TEXT 0000000103409000-000000010340b000 [ 8K] r-x/rwx SM=COW /Applications/Firefox.app/Contents/MacOS/firefox Thread 0 Crashed:: Dispatch queue: com.apple.main-thread 0 libsystem_kernel.dylib 0x00007fffdbba1d42 __pthread_kill + 10 1 libsystem_pthread.dylib 0x00007fffdbc8f457 pthread_kill + 90 2 libsystem_c.dylib 0x00007fffdbab8497 raise + 26 3 XUL 0x0000000106087ffe 0x1039f8000 + 40435710 4 ??? 0x0000000000001dc8 0 + 7624 5 ??? 0x000000210000000c 0 + 141733920780 Thread 1: 0 libsystem_kernel.dylib 0x00007fffdbba244e __workq_kernreturn + 10 1 libsystem_pthread.dylib 0x00007fffdbc8c48e _pthread_wqthread + 1023 2 libsystem_pthread.dylib 0x00007fffdbc8c07d start_wqthread + 13 Thread 2:: Gecko_IOThread 0 libsystem_kernel.dylib 0x00007fffdbba2d96 kevent + 10 1 XUL 0x0000000103eb4b5c 0x1039f8000 + 4967260 Thread 3:: Timer 0 libsystem_kernel.dylib 0x00007fffdbba1bf2 __psynch_cvwait + 10 1 libsystem_pthread.dylib 0x00007fffdbc8d7fa _pthread_cond_wait + 712 2 libnss3.dylib 0x00000001038326f3 PR_WaitCondVar + 227 Thread 4:: JS Watchdog 0 libsystem_kernel.dylib 0x00007fffdbba1bf2 __psynch_cvwait + 10 1 libsystem_pthread.dylib 0x00007fffdbc8d7fa _pthread_cond_wait + 712 Thread 5:: JS Helper 0 libsystem_kernel.dylib 0x00007fffdbba1bf2 __psynch_cvwait + 10 1 libsystem_pthread.dylib 0x00007fffdbc8d7fa _pthread_cond_wait + 712 2 XUL 0x00000001068d9031 0x1039f8000 + 49156145 Thread 6:: JS Helper 0 libsystem_kernel.dylib 0x00007fffdbba1bf2 __psynch_cvwait + 10 1 libsystem_pthread.dylib 0x00007fffdbc8d7fa _pthread_cond_wait + 712 2 XUL 0x00000001068d9031 0x1039f8000 + 49156145 Thread 7:: JS Helper 0 libsystem_kernel.dylib 0x00007fffdbba1bf2 __psynch_cvwait + 10 1 libsystem_pthread.dylib 0x00007fffdbc8d7fa _pthread_cond_wait + 712 2 XUL 0x00000001068d9031 0x1039f8000 + 49156145 Thread 8:: JS Helper 0 libsystem_kernel.dylib 0x00007fffdbba1bf2 __psynch_cvwait + 10 1 libsystem_pthread.dylib 0x00007fffdbc8d7fa _pthread_cond_wait + 712 2 XUL 0x00000001068d9031 0x1039f8000 + 49156145 Thread 9:: JS Helper 0 libsystem_kernel.dylib 0x00007fffdbba1bf2 __psynch_cvwait + 10 1 libsystem_pthread.dylib 0x00007fffdbc8d7fa _pthread_cond_wait + 712 2 XUL 0x00000001068d9031 0x1039f8000 + 49156145 Thread 10:: JS Helper 0 libsystem_kernel.dylib 0x00007fffdbba1bf2 __psynch_cvwait + 10 1 libsystem_pthread.dylib 0x00007fffdbc8d7fa _pthread_cond_wait + 712 2 XUL 0x00000001068d9031 0x1039f8000 + 49156145 Thread 11:: JS Helper 0 libsystem_kernel.dylib 0x00007fffdbba1bf2 __psynch_cvwait + 10 1 libsystem_pthread.dylib 0x00007fffdbc8d7fa _pthread_cond_wait + 712 2 XUL 0x00000001068d9031 0x1039f8000 + 49156145 Thread 12:: JS Helper 0 libsystem_kernel.dylib 0x00007fffdbba1bf2 __psynch_cvwait + 10 1 libsystem_pthread.dylib 0x00007fffdbc8d7fa _pthread_cond_wait + 712 2 XUL 0x00000001068d9031 0x1039f8000 + 49156145 Thread 13: 0 libsystem_kernel.dylib 0x00007fffdbb9a34a mach_msg_trap + 10 1 libsystem_kernel.dylib 0x00007fffdbb99797 mach_msg + 55 2 XUL 0x0000000106ef21ee 0x1039f8000 + 55550446 3 ??? 0x0000000000010000 0 + 65536 Thread 14:: Hang Monitor 0 libsystem_kernel.dylib 0x00007fffdbba1bf2 __psynch_cvwait + 10 1 libsystem_pthread.dylib 0x00007fffdbc8d7fa _pthread_cond_wait + 712 2 libnss3.dylib 0x000000010383270d PR_WaitCondVar + 253 Thread 15:: Cache2 I/O 0 libsystem_kernel.dylib 0x00007fffdbba1bf2 __psynch_cvwait + 10 1 libsystem_pthread.dylib 0x00007fffdbc8d7fa _pthread_cond_wait + 712 2 libnss3.dylib 0x000000010383270d PR_WaitCondVar + 253 Thread 16:: IPDL Background 0 libsystem_kernel.dylib 0x00007fffdbba1bf2 __psynch_cvwait + 10 1 libsystem_pthread.dylib 0x00007fffdbc8d7fa _pthread_cond_wait + 712 2 libnss3.dylib 0x000000010383270d PR_WaitCondVar + 253 Thread 17:: DOM Worker 0 libsystem_kernel.dylib 0x00007fffdbba1bf2 __psynch_cvwait + 10 1 libsystem_pthread.dylib 0x00007fffdbc8d7fa _pthread_cond_wait + 712 2 libnss3.dylib 0x000000010383270d PR_WaitCondVar + 253 Thread 18: 0 libsystem_kernel.dylib 0x00007fffdbb9a34a mach_msg_trap + 10 1 libsystem_kernel.dylib 0x00007fffdbb99797 mach_msg + 55 2 XUL 0x0000000106ef207e 0x1039f8000 + 55550078 3 libsystem_pthread.dylib 0x00007fffdbc8c887 _pthread_start + 286 4 libsystem_pthread.dylib 0x00007fffdbc8c08d thread_start + 13 Thread 19:: ImgDecoder #1 0 libsystem_kernel.dylib 0x00007fffdbba1bf2 __psynch_cvwait + 10 1 libsystem_pthread.dylib 0x00007fffdbc8d7fa _pthread_cond_wait + 712 2 libnss3.dylib 0x000000010383270d PR_WaitCondVar + 253 Thread 20:: ImgDecoder #2 0 libsystem_kernel.dylib 0x00007fffdbba1bf2 __psynch_cvwait + 10 1 libsystem_pthread.dylib 0x00007fffdbc8d7fa _pthread_cond_wait + 712 2 libnss3.dylib 0x000000010383270d PR_WaitCondVar + 253 Thread 21:: ImgDecoder #3 0 libsystem_kernel.dylib 0x00007fffdbba1bf2 __psynch_cvwait + 10 1 libsystem_pthread.dylib 0x00007fffdbc8d7fa _pthread_cond_wait + 712 2 libnss3.dylib 0x000000010383270d PR_WaitCondVar + 253 Thread 22:: ImageIO 0 libsystem_kernel.dylib 0x00007fffdbba1bf2 __psynch_cvwait + 10 1 libsystem_pthread.dylib 0x00007fffdbc8d7fa _pthread_cond_wait + 712 2 libnss3.dylib 0x000000010383270d PR_WaitCondVar + 253 Thread 23:: Compositor 0 libsystem_kernel.dylib 0x00007fffdbba1bf2 __psynch_cvwait + 10 1 libsystem_pthread.dylib 0x00007fffdbc8d7fa _pthread_cond_wait + 712 2 XUL 0x0000000103ea7808 0x1039f8000 + 4913160 3 ??? 0x8000000000000000 0 + 9223372036854775808 Thread 24:: ImageBridgeChild 0 libsystem_kernel.dylib 0x00007fffdbba1bf2 __psynch_cvwait + 10 1 libsystem_pthread.dylib 0x00007fffdbc8d7fa _pthread_cond_wait + 712 2 XUL 0x0000000103ea7808 0x1039f8000 + 4913160 3 ??? 0x8000000000000000 0 + 9223372036854775808 Thread 25:: ProxyResolution 0 libsystem_kernel.dylib 0x00007fffdbba1bf2 __psynch_cvwait + 10 1 libsystem_pthread.dylib 0x00007fffdbc8d7fa _pthread_cond_wait + 712 2 libnss3.dylib 0x000000010383270d PR_WaitCondVar + 253 Thread 26:: GMPThread 0 libsystem_kernel.dylib 0x00007fffdbba1bf2 __psynch_cvwait + 10 1 libsystem_pthread.dylib 0x00007fffdbc8d7fa _pthread_cond_wait + 712 2 libnss3.dylib 0x000000010383270d PR_WaitCondVar + 253 Thread 27:: mozStorage #2 0 libsystem_kernel.dylib 0x00007fffdbba1bf2 __psynch_cvwait + 10 1 libsystem_pthread.dylib 0x00007fffdbc8d7fa _pthread_cond_wait + 712 2 libnss3.dylib 0x000000010383270d PR_WaitCondVar + 253 Thread 28:: com.apple.NSEventThread 0 libsystem_kernel.dylib 0x00007fffdbb9a34a mach_msg_trap + 10 1 libsystem_kernel.dylib 0x00007fffdbb99797 mach_msg + 55 2 com.apple.CoreFoundation 0x00007fffc5ec6874 __CFRunLoopServiceMachPort + 212 3 com.apple.CoreFoundation 0x00007fffc5ec5cf1 __CFRunLoopRun + 1361 4 com.apple.CoreFoundation 0x00007fffc5ec5544 CFRunLoopRunSpecific + 420 5 com.apple.AppKit 0x00007fffc3b0bf02 _NSEventThread + 205 6 libsystem_pthread.dylib 0x00007fffdbc8c93b _pthread_body + 180 7 libsystem_pthread.dylib 0x00007fffdbc8c887 _pthread_start + 286 8 libsystem_pthread.dylib 0x00007fffdbc8c08d thread_start + 13 Thread 29:: DOM Worker 0 libsystem_kernel.dylib 0x00007fffdbba1bf2 __psynch_cvwait + 10 1 libsystem_pthread.dylib 0x00007fffdbc8d7fa _pthread_cond_wait + 712 2 libnss3.dylib 0x000000010383270d PR_WaitCondVar + 253

All Replies (1)

more options

In the address bar, type about:crashes<enter>. Note: If any reports do not have BP- in front of the numbers/letters, click it to submit them.

The crash report is several pages of data. We need the report numbers to see the whole report.

Using your mouse, mark the most recent 7 - 10 crash reports, and copy them. Press the Reply button. Now go to the reply box and paste them in.

aboutcrashesFx29

For more help on crash reports, see; https://support.mozilla.org/en-US/kb/firefox-crashes-asking-support