This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Buttons in webpages do not work

  • 2 replies
  • 7 have this problem
  • 1 view
  • Paskiausią atsakymą parašė X3ctorS

more options

Hello everyone,

Problem with: Firefox & Firefox Focus for Android Device: Samsung Galaxy S7 OS: Android Nougat 7.0

I am facing an issue with Firefox and Firefox Focus for Android, in that buttons in webpages do not work. To be more specific, the button in the mobile version of this page that says "Create New Account", like many others, does nothing. No loading, no redirecting, no errors, it just plays the animation of a button being clicked without doing anything.

I have deleted and redownloaded these apps, removed all add-ons, but to no avail. It isn't my phone's issue either, as buttons work in other browsers (I have tried the stock browser so far). I can only suspect it has something to do with the about:config, but I am not sure.

Any suggestions?

Thank you in advance.

Hello everyone, Problem with: Firefox & Firefox Focus for Android Device: Samsung Galaxy S7 OS: Android Nougat 7.0 I am facing an issue with Firefox and Firefox Focus for Android, in that buttons in webpages do not work. To be more specific, the button in the mobile version of this page that says "Create New Account", like many others, does nothing. No loading, no redirecting, no errors, it just plays the animation of a button being clicked without doing anything. I have deleted and redownloaded these apps, removed all add-ons, but to no avail. It isn't my phone's issue either, as buttons work in other browsers (I have tried the stock browser so far). I can only suspect it has something to do with the about:config, but I am not sure. Any suggestions? Thank you in advance.

All Replies (2)

more options

Which website are you having trouble with?

more options

kbrosnan είπε

Which website are you having trouble with?

In this page , for example, the "Create Account" button is unresponsive. This applies to other websites as well, but if we find a solution for this button, it will probably apply to every button.