This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Jei jums reikia pagalbos, užduokite naują klausimą.

Why with 52.5.0 upgrade, AllMail gone and Archives now active?

  • 3 replies
  • 1 has this problem
  • 15 views
  • Paskiausią atsakymą parašė Toad-Hall

Mike
Mike
more options

After the TB 52.5.0 upgrade, the AllMail folder is gone and the Archives folder is active. Also, mail is automatically added to the Archives folder. This is a gmail account.

Coincidentally, I configured a new gmail account so that I now have two gmail accounts for the TB installation. So, there are two changes in play. Both gmail accounts are set up as IMAP.

Was this change intended with the 52.5.0 upgrade?

After the TB 52.5.0 upgrade, the AllMail folder is gone and the Archives folder is active. Also, mail is automatically added to the Archives folder. This is a gmail account. Coincidentally, I configured a new gmail account so that I now have two gmail accounts for the TB installation. So, there are two changes in play. Both gmail accounts are set up as IMAP. Was this change intended with the 52.5.0 upgrade?

All Replies (3)

juli_ranger
juli_ranger
more options

We can't discuss about gmail here Its a Thunderbird Forum

Mike
Mike Klausimą uždavęs asmuo
more options

Perhaps juli_ranger does not know that Thunderbird works with gmail accounts. Thunderbird makes adaptions to it's folder presentation for gmail accounts.

Please fully read the original posting prior to posting an answer.

Toad-Hall
Toad-Hall
  • Top 10 Contributor
more options

re: the AllMail folder is gone and the Archives folder is active.

Gmails 'All Mail' folder is only visible if you have subscribed to see it. Suggest you check to see if this has changed.

  • Right click on imap gmail account in Folder Pane and select 'Subscribe' to see the list.
  • Select 'All Mail' and click on 'Subscribe', then click on 'OK'

Gmail's 'All Mail' folder is the Archive folder. You should not be seeing an 'Archive' folder in imap gmail unless you have created it, but that does seem illogical when you already have 'All Mail' archive keeping copies of all your emails.

Check Account Settings to point to correct folder.

  • right click on imap gmail mail account in Folder pane and select 'Settings'
  • Select: 'Copies & Folders'
  • Under 'Message Archives'
  • select 'Keep messages archives in:'
  • Select 'Other' and choose the 'All Mail' folder on gmail account.
  • click on 'OK'.


Additional: https://support.google.com/mail/answer/6576?co=GENIE.Platform%3DDesktop&hl=en