When trying to login in to FB all I get is a screen full of corruption
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All Replies (5)
uninstall Firefox. Then Delete the Mozilla Firefox Folders in C:\Program Files and C:\Program Files(x86) Then restart system. Then run Windows Disk Cleanup. (Note: This should be Pinned and run Weekly, If never done below expect 10's of gig's) Then run it again and click the button that says Cleanup System Files. Note: your Firefox Profile is saved. But you should make a back up before you do :
- https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles
- https://support.mozilla.org/en-US/kb/export-firefox-bookmarks-to-backup-or-transfer
Reinstall with Current Release Firefox 57.0.3 with a Full Version Installer
Please let us know if this solved your issue or if need further assistance.
Websites like Google and Facebook and YouTube have enabled Brotli (br) encoding for files send via a secure connection. Some (security) software intercepts a secure connection and acts like a man-in-the-middle to scan content and may not recognize this encoding and changes the content-type header to text/plain. This causes Firefox to display compressed content as gibberish instead of rendering the decompressed content.
You can check the issuer of the certificate to see what software is interfering with the connection and places itself as a "man-in-the-middle" between Firefox and the web server. Make sure to have the latest updates of this software and possibly contact them for support.
You can inspect the certificate from the domain in the currently selected tab via these steps:
- click the Control Center 'i' icon at the left end of the location/address bar
- click the arrow to expand the security message
- click "More Information" to open "Tools -> Page Info"
- click "Security" to inspect the certificate chain
- click "View Certificate" in "Tools -> Page Info -> Security" to inspect the certificate chain and check the issuer of the certificate
You might try running uBlock Origin with Yahoo Mail Hide Ad Panel temporarily disabled. Someone may advise whether you need both. You should also remove the older of your two versions of Shockwave Flash.
As Pkshadow asked " Please let us know if this solved your issue or if need further assistance. Response?
thank you for your help on this matter. In frustration, trying to run down another matter where an msn.com page (virus?) was auto loading anytime I opened the Firefox browser, and was constantly waking up the computer and loading several msn.com pages.... Anyway, I went ahead and downloaded the latest McAfee virus protection, ran it and let it do its thing and now all is well. It solved the FB login corruption issue, and the multiple msn.com browser page openings....
thanks again,
Jack