This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Long time Thunderbird user. Few weeks ago, sorted by correspondents and unable to return to sort emails by date in ascending order. It is like it is locked.

  • 1 reply
  • 3 have this problem
  • 12 views
  • Paskiausią atsakymą parašė Seattle3

more options

Long time Thunderbird user. Few weeks ago, sorted by correspondents column and unable to return to sort emails by date in ascending order, as I usually do. It is like it is locked. I have shut down and rebooted several times, to no avail. Please advise what to do. I seem to only be able to access by gmail, and much prefer Thunderbird. Thank you.

Long time Thunderbird user. Few weeks ago, sorted by correspondents column and unable to return to sort emails by date in ascending order, as I usually do. It is like it is locked. I have shut down and rebooted several times, to no avail. Please advise what to do. I seem to only be able to access by gmail, and much prefer Thunderbird. Thank you.

All Replies (1)

more options

Writing to supplement my problem that was submitted earlier this evening.

Also getting an unresponsive script message when I reopen Thunderbird: Script: chrome://messenger/content/folderDisplay.js:530 and it cannot be disabled when I reopen Thunderbird.

From other forum comments, I deleted parent.lock & xulstore.json files.