This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Uncomfortable usage Master Password after The Bat (Windows).

  • 4 replies
  • 1 has this problem
  • 17 views
  • Paskiausią atsakymą parašė Toad-Hall

more options

I am using Linux Mint 18.3. Mozilla Thunderbird 52.6.0 (64-bit) Please, make it possible to input Master Password only one time, in case if i have more than one E-mail account. Because I have to enter three times Master Password in case if I have 3 accounts. Next issue, The program provides access to the correspondence, even if the password was not entered. It is not clear why it then needs. Just to update the inbox? I can close the password window and read e-mail. I used The Bat before on Windows platform, so Master Password work another. I open the program, it asks me the password, if I don't enter it or make it wrong, the client doesn't allow me to open the program. And I do it just one time when I open it. It is not required to do it for each e-mail account, linked with program.

I am using Linux Mint 18.3. Mozilla Thunderbird 52.6.0 (64-bit) Please, make it possible to input Master Password only one time, in case if i have more than one E-mail account. Because I have to enter three times Master Password in case if I have 3 accounts. Next issue, The program provides access to the correspondence, even if the password was not entered. It is not clear why it then needs. Just to update the inbox? I can close the password window and read e-mail. I used The Bat before on Windows platform, so Master Password work another. I open the program, it asks me the password, if I don't enter it or make it wrong, the client doesn't allow me to open the program. And I do it just one time when I open it. It is not required to do it for each e-mail account, linked with program.

All Replies (4)

more options

The master password should only be requested once per session, and it's sole purpose if to encrypt the password store. It is in no way related to encryption of anything else. Personally I do not use it.

I have an operating system user account that is password protected and encrypted. It is just a matter of locking the machine when I step away to ensure data security in all things, not just mail.

more options

Matt said

The master password should only be requested once per session, and it's sole purpose if to encrypt the password store. It is in no way related to encryption of anything else. Personally I do not use it. I have an operating system user account that is password protected and encrypted. It is just a matter of locking the machine when I step away to ensure data security in all things, not just mail.

In my case for three accounts linked to the client I have to enter three times. See the attachment.

Modified by ilan666

more options

I cure the multiple prompts for the Master Password by using the Startup Master add-on.

more options

This is a long standing issue which developers are actively trying to get to fix.

But I do the same as Matt.

Do not use master password. It only prevents prying eyes from easily accessing seeing passwords, but still allows access to viewing emails and if someone has already entered master password, then anyone can use email address to send emails.

Have set up computer to use 'User account' with password. I find this is a much better option. I just log off the 'User Account' when away from computer. The added benefit is no one can read emails either. In fact no access to any documents in any folder - not just Thunderbird. I still only need to logon once, so there's no difference in that sense :)