This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Jei jums reikia pagalbos, užduokite naują klausimą.

I can longer see my attachments when I open an email.

  • 1 reply
  • 1 has this problem
  • 8 views
  • Paskiausią atsakymą parašė Matt

Anne907
Anne907
more options

When I open an email with an attachment, I can no longer see the attachment. If I "forward" the email, then the attachment can be seen and opened. How can I begin seeing attachments again?

When I open an email with an attachment, I can no longer see the attachment. If I "forward" the email, then the attachment can be seen and opened. How can I begin seeing attachments again?

All Replies (1)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

Restart Thunderbird with add-ons disabled (Thunderbird Safe Mode). On the Help menu, click on "Restart with Add-ons Disabled". If Thunderbird works like normal, there is an Add-on or Theme interfering with normal operations. You will need to re-enable add-ons one at a time until you locate the offender.