This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

[SOLVED] Lost the preferences dropdown to show remote images

  • 2 replies
  • 1 has this problem
  • 8 views
  • Paskiausią atsakymą parašė brucehvn

more options

I'm running TB 52.8.0 64-bit on Linux. Last week, I noticed that I no longer have the preferences drop down on messages that allow me to show remote content. TB simply displays the warning "To protect your privacy, Thunderbird has blocked remote content in this message".

I've checked the solutions here https://support.mozilla.org/en-US/questions/1196150 but nothing helped and my settings were already set properly.

This just started last week. If I go into preferences and check the box to always show remote content, that works, but of course, that's not what I want. I want to be able to selectively choose again. I've also tried customizing the button bar on the preview/message, but the preferences button is not an option there.

I'm running TB 52.8.0 64-bit on Linux. Last week, I noticed that I no longer have the preferences drop down on messages that allow me to show remote content. TB simply displays the warning "To protect your privacy, Thunderbird has blocked remote content in this message". I've checked the solutions here https://support.mozilla.org/en-US/questions/1196150 but nothing helped and my settings were already set properly. This just started last week. If I go into preferences and check the box to always show remote content, that works, but of course, that's not what I want. I want to be able to selectively choose again. I've also tried customizing the button bar on the preview/message, but the preferences button is not an option there.
Pridėtos ekrano nuotraukos

Modified by brucehvn

All Replies (2)

more options

Have a read through this old question as it contains various points and may help. https://support.mozilla.org/en-US/questions/1134777?page=1

more options

As it turns out, I had an extension installed called Thunderbird Conversations which allows you to see your inbox more like GMail. That Add-On has been installed for a couple years, but it seems now it was causing a problem. I've disabled it and the preferences drop down is back. I wasn't actually using that add on. I think I tried it, but turned it off for all my mail accounts without actually disabling it completely.